Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CHARLENE MAIGA

Chippendale,NSW

Summary

I have an individual personality, I am a good listener and learner, able to communicate well with a group and on an individual level. Work towards and consistently meet sales targets, contributing to the company's growth and success. To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Maintain accurate records of transactions, customer interactions

Overview

12
12
years of professional experience

Work History

ASSISTANT MANAGER

Rosie Campbells
10.2023 - 03.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established team priorities, maintained schedules and monitored performance.

Remedial Massage Therapist

Spa Orla
05.2023 - 10.2023
  • Supported injury recovery for athletes, implementing targeted sports massage therapies.
  • Maintained detailed records of client progress, tracking improvements and adjusting treatment plans as necessary to maximize results.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.

LEADER WAITRESS/HOSTESS

Rafi Restaurant
10.2022 - 06.2023
  • Opening and closing the restaurant
  • Trained employees and assigned duties.

HEAD WAITER

Alpha restaurant
03.2022 - 08.2022
  • Knowledge of Greek fine dining
  • Managing all sections
  • Resolving customer's questions and grievances in a professional manner
  • Ensured that restaurant was always kept cleaned and organized, front and back of the house areas

WAITER

Sapphire restaurant
11.2021 - 01.2022
  • Table guest's orders taking
  • Worked as a bartender
  • Worked as a runner.

WAITER ROUNDER

Sand Palms roadhouse
08.2021 - 10.2021
  • Reception / Take order / Greeting guests

HOTEL EDITION BARCELONA

Hotel
09.2018 - 12.2019
  • Restaurant with show - Modern service luxury Take orders In charge VIP section during Night club session

SLATERS - SALES ASSOCIATE

Shop
02.2019 - 08.2019
  • Helped customers locate products and checked store systems for merchandise at other sites
  • Engaged with customers to build rapport and loyalty.

WAITRESS

Hotel W 5* S Eclipse
03.2017 - 01.2019
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

SALES ASSOCIATED

Carrefour Hypermarket
09.2016 - 12.2017
  • Prepared merchandise for the sales floor by pricing or tagging
  • Organized racks and shelves to maintain visual appeal, engage customers, and promote specific merchandise.

WAITRESS

Hotel BANKE 5
09.2012 - 12.2013
  • Breakfast buffet assembly
  • Service for lunch, dinner, and room service.

Education

LEVEL 2 SPORT MASSAGE -

CIM Barcelona
Spain
01.2018

LEVEL 1 CHIROMASSAGE -

CIM Barcelona
Spain
01.2017

HIGH SCHOOL DIPLOMA -

LYCEE DE ROUEN
France
07.2012

Skills

  • French
  • Spanish
  • English
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Retail Operations

References

  • Professional, Gracy , Directrice of Le Spa Orla, 0412956604
  • Personal, Renna Whaleboat, Visual Merchandise JD, 0499880401

Timeline

ASSISTANT MANAGER

Rosie Campbells
10.2023 - 03.2024

Remedial Massage Therapist

Spa Orla
05.2023 - 10.2023

LEADER WAITRESS/HOSTESS

Rafi Restaurant
10.2022 - 06.2023

HEAD WAITER

Alpha restaurant
03.2022 - 08.2022

WAITER

Sapphire restaurant
11.2021 - 01.2022

WAITER ROUNDER

Sand Palms roadhouse
08.2021 - 10.2021

SLATERS - SALES ASSOCIATE

Shop
02.2019 - 08.2019

HOTEL EDITION BARCELONA

Hotel
09.2018 - 12.2019

WAITRESS

Hotel W 5* S Eclipse
03.2017 - 01.2019

SALES ASSOCIATED

Carrefour Hypermarket
09.2016 - 12.2017

WAITRESS

Hotel BANKE 5
09.2012 - 12.2013

LEVEL 2 SPORT MASSAGE -

CIM Barcelona

LEVEL 1 CHIROMASSAGE -

CIM Barcelona

HIGH SCHOOL DIPLOMA -

LYCEE DE ROUEN
CHARLENE MAIGA