Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlene Marinda McTavish

Beeliar,Australia

Summary

Highly motivated and polished hospitality professional with a background in luxury hotel/fine dining/private function services, seeking to leverage 6+ years of experience in service excellence in hospitality. I Possesses a strong work ethic, exceptional attention to detail, and a can do attitude. Fully certified with STCW, Bosiet (CA-EBS), Elementary First Aid, Food Handling, RSA and covid -19 Safety at Work, eager to contribute to a professional team and provide exceptional guest experiences.

I have an I also have extensive experience as a Health and Safety representative roles Reliable and safety-driven operator with extensive experience in autonomous operations. . Skilled in operating heavy machinery, following strict operational and safety procedures, and maintaining exceptional work standards in remote FIFO environments.

Dedicated to providing 5-star personalized service to high net worth guests, a disciplined approach with practical skills combining it with safety and awareness.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Perth Beaute and Body Clinic
01.2017
  • Performing various skin and body treatments, work from Dr Robert Goldman’s Rooms in St John of God in Mt Lawley. I do dermal treatments recommending products, Sales, customer service, appointment bookings, checks and order supplies, stock taking, answering phone and greeting clients, sanitizing equipment and cleaning the laser clinic. I continue this on my time off as its part-time passion.

Operator and Health and Safety Representitive

BHP
Western Australia
08.2021 - Current
  • Working FIFO roster, working different shift hours and adapting to regular shift. Defensive driving technique, using GPS technology and navigation monitoring systems for effective route planning
  • Health and Safety Representative (HSR) experience by focusing on measurable outcomes, such as reduced incident rates, conducted risk assessments, and implemented safety training.
  • Key skills to emphasize include regulatory compliance (e.g., WHS Act 2011), hazard identification, incident investigation, and proactive communication with management to foster a positive safety culture.
  • Making sure deadlines for OFR (ore for rail), are delivered to clients of its purest and in timely manner. Operate autonomous and manual mining machinery in a high-production FIFO environment.
  • Perform pre-start checks, maintenance reports, and hazard assessments to ensure safe and efficient operation.
  • Maintain excellent housekeeping standards around equipment and work zones.
  • Communicate effectively with control room operators and site supervisors to achieve production targets safely.
  • Participate in emergency drills and safety toolbox meetings, promoting a zero-harm safety culture.

Spa Therapist and Kitchen Waitress

VERSACE HOTEL- DAY SPA
Gold Coast
02.2005 - 11.2011
  • Commenced with Palazzo Versace, Gold Coast in 2006, in all aspects of Beauty Therapy and Day Spa and Hotel attendant servicing guests, celebrities that’s stayed and required pampering services, cleaning the rooms, food serving, bringing exceptional service and a passion for creating memorable guest experiences, ensuring a clean and well-maintained facilities. Developed strong relationships with repeat guests to enhance loyalty and improve service quality. Maintained high standards of customer service during high-volume, fast-paced operations. Communicated clearly and positively with coworkers and management. Followed procedures for safe food preparation, assembly and presentation. Assisted management with inventory control and stock ordering.

Proficient in various cooking, culinary technique and Creative menu planner with a focus on seasonal ingredients

Careful in maintaining food safety and sanitation standards

- 01.2006
  • Employment with various companies, related to waiting services, cleaning service Industry, Waitress positions in old papas in Fremantle, and Vino Vinos (Waitress), Cleaning Jobs in primary schools. Navy ship cleaning on Garden Island, cleaning bunkers, culinary team cleans of grease and fats, using eco-friendly cleaning practices and efficient waste disposal methods, reducing environmental impact.

Education

STCW

Australian Maritime College
University Of Tasmania
10.2024

Associate of Applied Science - Esthetician

Beauty Therapist
Perth, WA
01.1994

Skills

  • Ability to work in remote and hazardous locations, applying safety awareness, requiring permits to work, JHA’s use of correct PPE
  • Proper storage and handling of food temperatures, responsible attitude and attention to detailed sanitization included; utensils, bench surfaces, bathrooms, laundry and toilets
  • Physical stamina performing lifting, cleaning, laundry with industrial cleaning machinery
  • Have vast experience in Safety awareness, safety protocols and emergency procedures in past mining related projects
  • Problem solving skills to maintain client satisfaction, personal needs and their regular demands
  • Basic culinary skills, knowing how to prepare meals, food handling services, assisting chefs and serving guests
  • Strong understanding and application of transportation law and safety regulations
  • Excellent problem solving and decision-making skills with my crew on various safety projects
  • Ability to work high pressure-environments and adapt to changing situations, including working hours and shift changes
  • Familiarity with GPS technology and navigation monitoring systems for effective route planning
  • Defensive driving technique and proficiency with understanding autonomous truck systems, their sophisticated sensors and artificial intelligence to interpret surroundings and make real time decisions
  • Flexibility to adjust to technological advancements and changes in transport industry

Certification

  • 2025
  • Food Handling Certificate
  • RSA – Responsible Service of Alcohol (SITHFAB021)
  • COVID-19 Safety at Work
  • 2024 – AMC Maritime College
  • COST Course – Basic Safety Training (STCW)
  • Personal Survival Techniques – STCW Reg VI/1 (A-VI/1-1)
  • Security Awareness Training – STCW Reg VI/6 (A-VI/6-1)
  • Fire Prevention and Fire Fighting – STCW Reg VI/1 (A-VI/1-2)
  • Personal Safety & Social Responsibilities – STCW Reg VI/1 (A-VI/1-4)
  • Elementary First Aid – STCW Reg VI/1 (A-VI/1-3)
  • MARF035 Contribute to Fire Prevention and Firefighting
  • MARF041 Observe Personal Safety and Social Responsibility (PSSR)
  • MARF046 Survive at Sea in the Event of Vessel Abandonment and Personal Survival Technique(PST)
  • BOSIET (CA-EBS) 2021
  • White Card – Construction Safety
  • Basic Worksite Traffic Management (BWTM) 2012
  • Certificate of Attainment – CPR (HLTCPR201B)
  • Work Safely Certificate I in Construction (CPC10108)

Timeline

Operator and Health and Safety Representitive

BHP
08.2021 - Current

Perth Beaute and Body Clinic
01.2017

Spa Therapist and Kitchen Waitress

VERSACE HOTEL- DAY SPA
02.2005 - 11.2011

- 01.2006

STCW

Australian Maritime College

Associate of Applied Science - Esthetician

Beauty Therapist
Charlene Marinda McTavish