Charlene Nguyen
TAYLORS HILL,VIC
Summary
Dynamic and results-oriented professional with a proven track record at Noey Kongthip, excelling in guest management and attention to detail. Demonstrated ability to enhance client satisfaction and repeat business through exceptional service and efficient teamwork. Skilled in food and beverage service and adept at creating safe, enjoyable environments, significantly improving event execution and cleanliness standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Party Assistant
Noey Kongthip
Taylors Hill, VIC
02.2023 - Current
- Monitored guest safety during events by adhering to venue policies and identifying potential hazards before they became an issue.
- Developed strong rapport with clients through attentive listening and clear communication skills, resulting in repeat business opportunities.
- Provided exceptional service to guests, addressing their needs promptly and professionally.
- Maintained clean and organized event spaces, creating a comfortable environment for guests to enjoy.
- Assisted in event setup and teardown, ensuring timely completion and smooth transitions between activities.
House Cleaner Assistant
Noey Kongthip
Taylors Hill, VIC
02.2023 - Current
- Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
- Enhanced client satisfaction by providing thorough and efficient house cleaning services.
- Aided in reducing clutter for homeowners by suggesting storage solutions that fit their specific needs.
- Reduced the spread of germs and bacteria by sanitizing high-touch surfaces regularly.
Childcare Assistant
Kathy Nguyen
Delahey, VIC
05.2020 - Current
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Kitchen Hand
Thamonwan
Thornhillls, VIC
07.2023 - 01.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Education
Certificate III - Screen And Media
RMIT University
Melbourne, VICSecondary School - VCE
Copperfield College Delahey
Delahey, VIC12.2023
Skills
- Food and Beverage Service
- Guest Management
- Social Media Promotion
- Party Decoration
- Gift Handling
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
Certification
- Screen and Media Diploma - Cert III
- SECONDARY High school Cert
- Food Handling - 2024
- Victoria Learner Permit - 2024
Languages
English
Native or Bilingual
References
Noey Kongthip
Email: nannaphinkongthip@gmail.com
Phone: +61 408 349 575
Thamonwan Kongthip
Phone: +61 434 358 784
Kathy Nguyen
Email: kathynguyen_89@hotmail.com
Phone: +61 466 474 413
Availability
Monday - afternoon
Tuesdays - all day
Wednesdays - afternoon
Friday - afternoon
Weekend - all day
Timeline
Kitchen Hand
Thamonwan
07.2023 - 01.2024
Party Assistant
Noey Kongthip
02.2023 - Current
House Cleaner Assistant
Noey Kongthip
02.2023 - Current
Childcare Assistant
Kathy Nguyen
05.2020 - Current
Certificate III - Screen And Media
RMIT University
Secondary School - VCE
Copperfield College Delahey