Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Most importantly friendly and approachable with a caring attitude.
Overview
19
19
years of professional experience
Work History
Stay at Home Mum
Taouk Residence
07.2015 - Current
Self-motivated, responsible, caring. i really enjoy being around young minds and understand the strong sense of responsibility we play in shaping their young minds.
Worked effectively in fast-paced environments, holding one child and singing to another whilst making dinner.
Skilled at working independently and collaboratively in a team environment. As a mum of four I am usually operating alone, undertaking many tasks. However the four kids have also become my little team and we can achieve so much by working together.
Ability to learn quickly and adapt to new situations, especially under sleep deprivation.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written with young children
Executive Assistant to MD / Office Manager
Relm Property Group
04.2013 - 02.2018
Acted as a liaison between departments to facilitate effective communication throughout the company.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Answered high volume of phone calls and email inquiries.
Main Point of contact to clients, contractors and tradesman.
Organised and scheduled works to be completed on main property.
Managed and communicated by laws for the portfolio
Assisted in and managed cash management reports and financial downlands
Executive Assistant to MD /Main Office Receptionist
Doltone House - Jones Bay Wharf and
02.2010 - 03.2013
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Served as a liaison between clients and main leadership staff.
Head of customer service and main contact, managing emails, calls and bookings.
Organized and coordinated conferences and monthly meetings.
Customer Service and Office Administration Manager / Event Operations
Association and Communications Events
01.2006 - 01.2009
Answering bookings hotline
Taking delegate bookings
Confirmation / Thank you bulk emails
Ensuring smooth operation of the office
Liase with speakers and sponsors
Arranging flights and accommodation
Collecting and uploading speaker papers to the website
Assist accounts department with invoicing, filing, MYOB
Venue liaison, to confirm conference requirements, catering, seating, event orders.
Exhibition logistics – liaising with stand builders, exhibitors, floor plan designers, registration system.
Managing the conference - on the day trouble shooting and ensuring that all runs smoothly.
Post event operations – speaker thank you letter / gifts, post event delegate emails, update all sheets according to the on the day actions. Archive event.
Education
Diploma - Business Administration
Sydney Institute of Technology
01.2006
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Timeline
Stay at Home Mum
Taouk Residence
07.2015 - Current
Executive Assistant to MD / Office Manager
Relm Property Group
04.2013 - 02.2018
Executive Assistant to MD /Main Office Receptionist
Doltone House - Jones Bay Wharf and
02.2010 - 03.2013
Customer Service and Office Administration Manager / Event Operations