Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHARLENE T. AZZAM

Bexley,NSW

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Most importantly friendly and approachable with a caring attitude.


Overview

19
19
years of professional experience

Work History

Stay at Home Mum

Taouk Residence
07.2015 - Current
  • Self-motivated, responsible, caring. i really enjoy being around young minds and understand the strong sense of responsibility we play in shaping their young minds.
  • Worked effectively in fast-paced environments, holding one child and singing to another whilst making dinner.
  • Skilled at working independently and collaboratively in a team environment. As a mum of four I am usually operating alone, undertaking many tasks. However the four kids have also become my little team and we can achieve so much by working together.
  • Ability to learn quickly and adapt to new situations, especially under sleep deprivation.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written with young children


Executive Assistant to MD / Office Manager

Relm Property Group
04.2013 - 02.2018
  • Acted as a liaison between departments to facilitate effective communication throughout the company.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.
  • Main Point of contact to clients, contractors and tradesman.
  • Organised and scheduled works to be completed on main property.
  • Managed and communicated by laws for the portfolio
  • Assisted in and managed cash management reports and financial downlands

Executive Assistant to MD /Main Office Receptionist

Doltone House - Jones Bay Wharf and
02.2010 - 03.2013
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Served as a liaison between clients and main leadership staff.
  • Head of customer service and main contact, managing emails, calls and bookings.
  • Organized and coordinated conferences and monthly meetings.

Customer Service and Office Administration Manager / Event Operations

Association and Communications Events
01.2006 - 01.2009
  • Answering bookings hotline
  • Taking delegate bookings
  • Confirmation / Thank you bulk emails
  • Ensuring smooth operation of the office
  • Liase with speakers and sponsors
  • Arranging flights and accommodation
  • Collecting and uploading speaker papers to the website
  • Assist accounts department with invoicing, filing, MYOB
  • Venue liaison, to confirm conference requirements, catering, seating, event orders.
  • Exhibition logistics – liaising with stand builders, exhibitors, floor plan designers, registration system.
  • Managing the conference - on the day trouble shooting and ensuring that all runs smoothly.
  • Post event operations – speaker thank you letter / gifts, post event delegate emails, update all sheets according to the on the day actions. Archive event.

Education

Diploma - Business Administration

Sydney Institute of Technology
01.2006

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management

Timeline

Stay at Home Mum

Taouk Residence
07.2015 - Current

Executive Assistant to MD / Office Manager

Relm Property Group
04.2013 - 02.2018

Executive Assistant to MD /Main Office Receptionist

Doltone House - Jones Bay Wharf and
02.2010 - 03.2013

Customer Service and Office Administration Manager / Event Operations

Association and Communications Events
01.2006 - 01.2009

Diploma - Business Administration

Sydney Institute of Technology
CHARLENE T. AZZAM