Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charles Clarke

Summary

Efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support. Adept at managing customer relations and achieving KPI targets set out.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Merchandising Manager

Timezone
03.2023 - Current
  • Developed and maintained strong relationships with suppliers & guests to increase loyalty, trust and satisfaction.
  • Connected with suppliers to ensure proper delivery of merchandise to store in stockrooms
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Analyzed trends and conducted research to determine seasonal merchandise direction.

3IC

Adidas
01.2023 - 03.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Managed Inventory & Ordering from other stores
  • Focusing KPI targets & briefing team
  • Cash Management/POS Systems
  • Established team priorities, maintained schedules and monitored performance.

Venue Duty Manager

Kingpin
11.2021 - 03.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Proven track record of achieving KPIs set out for the team
  • Worked well in a team setting, providing support and guidance.
  • Oversaw corporate events leading a team of over 20
  • Following Compliance for RSA & WWCC in venue
  • Excellent Knowledge of Hospitality & Retail Operations
  • Fixing & Creating Schedules depending on hours and budget

Education

Associates Degree - Business

Southern Cross University
Kirra, QLD
10.2023

Certificate III - Retail

Australian Retail Institute
Melbourne, VIC
2021

High School Diploma -

Tweed River High School
Tweed Heads, NSW
09.2016

Skills

  • Shift Scheduling
  • Site Management
  • Stock Ordering
  • Staff Training
  • KPI Monitoring
  • CRM
  • Staff Supervision
  • Sales Trend Analysis

Certification

RSA-VGCCC,NSW,QLD

RSG-NSW/QLD

Allergens Certificate-National Allergy Council



Timeline

Merchandising Manager

Timezone
03.2023 - Current

3IC

Adidas
01.2023 - 03.2023

Venue Duty Manager

Kingpin
11.2021 - 03.2023

Associates Degree - Business

Southern Cross University

Certificate III - Retail

Australian Retail Institute

High School Diploma -

Tweed River High School

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Charles Clarke