Summary
Overview
Work History
Skills
References
Timeline
Generic

Charles Cowling

Malvern,Victoria

Summary

I come with a broad range of experiences, and a diverse skill-set. I am an effective communicator, a keen learner, I work well as part of a team or alone. I am diligent, reliable, nurturing and take a positive attitude to my workplaces.

Overview

14
14
years of professional experience

Work History

Venue Manager

The Standard Hotel Fitzroy
Fitzroy, Victoria
12.2015 - 05.2020
  • Directed all day-to-day operations of venue to provide safe and enjoyable guest experience.
  • Ensured that myself and staff kept venue clean and well presented for guests.
  • Greeted each customer and offered assistance in finding requested items.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Duty Manager

Readings Bookstore
Melbourne, Victoria
11.2021 - 02.2023
  • Greeted each customer and offered assistance in finding requested items.
  • Performed floor moves, merchandising, display maintenance.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Counted and balanced cashier drawers.

Duty Manager

The Carlton Hotel
Melbourne, Victoria
10.2009 - 11.2015
  • Greeted and served customers.
  • Ensured myself and staff kept venue clean and presentable for guests at all times.
  • Managed and maintained stock in both front and back of house.

Store Manager

Dangerfield
Chadstone, Vic
10.2023 - 03.2024
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Created weekly work schedules for store personnel.

Dog Daycare Attendant

Diggidy Doggy Daycare
South Melbourne, Vic
02.2023 - 11.2023
  • Greeted customers and their pets upon arrival, ensuring all paperwork was completed accurately.
  • Conducted daily health checks on all animals, noting any changes in behavior or physical condition and reported to management.
  • Provided routine care for dogs such as feeding, walking, bathing, brushing and playing with them.
  • Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
  • Monitored dog interactions to ensure safety of both animals and humans.

Skills

  • Venue supervision and maintenance
  • Effective communication
  • Attention to detail
  • Sound judgment
  • Ensuring workspace is always kept clean and presentable
  • Working in a fast paced environment and adapting to constantly changing demands
  • Working as part of a team

References

References available upon request.

Timeline

Store Manager

Dangerfield
10.2023 - 03.2024

Dog Daycare Attendant

Diggidy Doggy Daycare
02.2023 - 11.2023

Duty Manager

Readings Bookstore
11.2021 - 02.2023

Venue Manager

The Standard Hotel Fitzroy
12.2015 - 05.2020

Duty Manager

The Carlton Hotel
10.2009 - 11.2015

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Charles Cowling