Charles Gadsden
Sydney
Summary
Adept at fostering customer relationships and achieving sales targets, my tenure at Swaddling Timber Hardware showcased my proficiency in sales techniques and customer engagement. With a background in diverse roles, from plumbing to warehouse operations, I excel in team collaboration and problem-solving, ensuring quality and efficiency in every project.
Overview
33
33
years of professional experience
Work History
Timber Salesman
Swaddling Timber Hardware
07.2020 - 08.2023
- Increased customer satisfaction by providing personalized product recommendations.
- Identified and pursued new sales opportunities to expand client base.
- Achieved sales targets with strategic planning and effective client engagement.
- Developed strong client relationships, resulting in repeat business.
- Built rapport with customers, enhancing loyalty and trust.
- Addressed customer queries and concerns, ensuring satisfaction.
- Utilized negotiation skills to close deals effectively.
- Attended industry events to network and gather insights on market trends.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Set and achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
Formwork Laborer
Mustifa
01.2020 - 12.2021
- Maintained high-quality workmanship through precise alignment, leveling, and squaring of formwork systems.
- Expedited project timelines through proficient interpretation of blueprints, plans, and specifications related to formwork processes.
- Increased productivity by operating power tools and heavy machinery in a safe and effective manner.
- Optimized resource allocation by effectively prioritizing tasks based on urgency, complexity, or dependencies with other trades.
- Assisted in achieving project deadlines with efficient coordination and communication among team members.
- Achieved accurate pours for concrete structures with careful placement and securing of reinforcement bars within the formworks.
- Improved workplace safety by conducting regular inspections of formwork materials and equipment.
- Minimized accidents on site by adhering to strict safety protocols during all aspects of formwork labor tasks.
- Reduced material waste by accurately measuring, cutting, and placing formwork components according to specifications.
- Contributed to cost-saving measures by cleaning, repairing, and reusing formwork materials whenever possible.
- Ensured timely completion of projects by maintaining a clean and organized worksite.
- Demolished and repaired old concrete surfaces.
- Assisted with installation of steel and anchor bolts to reinforce concrete.
- Trained new laborers in crew processes and safety behaviors.
- Routinely lifted and moved items weighing up to Number pounds.
- Helped with erecting scaffolding and ladders.
- Followed instructions and safety protocols while operating machinery and equipment.
- Installed drywall, siding and other structural components.
- Loaded and unloaded materials onto trucks and trailers.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Used variety of hand and power tools to complete tasks.
Forklift Operator
Harry The Hirer
04.2019 - 12.2019
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
Plumber
Brads on Tap
02.2017 - 09.2019
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Measured, threaded, and cut materials to correct angles.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Selected type and size of piping required for each project.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Complied with state plumbing codes throughout duration of each project.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Inspected sewers and piping systems to assess quality and condition.
- Filled pipe systems with water and air to determine location of leaks.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
Picker Packer
Allied Express
05.2017 - 12.2017
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Maintained timely updates on workload progress through effective communication with supervisors.
- Picked and packed order items.
- Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
- Safely and securely loaded items to prevent damage during transport.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Worked with customers to pack items according to specific desires and requirements.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
F&F Irrigation
Steven Madden
01.2003 - 12.2005
- Result Consistently met deadlines when installing new equipment or completing necessary repairs.
- Reduced water waste through precise application of irrigation systems.
- Maintained healthy plant life with consistent monitoring of moisture levels in the soil.
- Implemented automation features in irrigation systems for increased convenience and resource conservation.
- Coordinated with other team members during installations or repair work, ensuring tasks were completed efficiently and safely.
- Ensured compliance with local regulations regarding water use for irrigation purposes.
Grape Picker
Jeff Gadsden
04.1990 - 03.1998
- Maintained a clean and organized work environment, ensuring tools and equipment were properly stored and cared for after each use.
- Enhanced team performance by collaborating closely with fellow grape pickers and sharing knowledge on best practices.
- Promoted sustainability in the vineyard with responsible use of resources, such as water, energy, and materials.
- Participated in regular training sessions to stay updated on industry trends, safety protocols, and agricultural best practices.
- Supported vineyard operations by performing additional tasks as needed, such as general maintenance or administrative duties.
- Fostered positive working relationships with supervisors through open communication channels about task progress or concerns.
- Assisted in vine maintenance efforts, including pruning, tying, training, pest control, trellising system upkeep, and canopy management.
Education
Year 9 -
Robinvale High
Robinvale, VIC03.2004
Skills
- Sales techniques
- Customer engagement
- Product knowledge
- Relationship building
- Communication skills
- Problem solving
- Team collaboration
- Goal setting
- Pipeline maintenance
- Customer retention
- Pipeline management
- Target achievement
- Customer relations
- Loading and unloading
- Warehouse operations
- General laborer
- Order picking
- Safe driver
- Heavy equipment operations
- Equipment operations
- Heavy lifting
- Quality control
- Plumbing repairs
- Piping installation
- Skilled with both hand and power tools
- Drainage systems repair
- Plumbing
- Remodels and new construction
- Residential construction
- Pipe cutting precision
- Equipment operation
- Plumbing code compliance
- Sewer line inspection
- System testing
- Product packaging
- Labeling and tagging
- Shipping and receiving
- Forklift operation
- Work order processing
- Workplace organization
- Barcode scanning
- Dependable and reliable
- Product picking
- Order fulfillment
- Pick lists
- Customer relationships
- Stocking
- Order filling
- Inventory counting
Cards
White card
Working at hights
Confined spaces
Forklift license
Timeline
Timber Salesman
Swaddling Timber Hardware
07.2020 - 08.2023
Formwork Laborer
Mustifa
01.2020 - 12.2021
Forklift Operator
Harry The Hirer
04.2019 - 12.2019
Picker Packer
Allied Express
05.2017 - 12.2017
Plumber
Brads on Tap
02.2017 - 09.2019
F&F Irrigation
Steven Madden
01.2003 - 12.2005
Grape Picker
Jeff Gadsden
04.1990 - 03.1998
Year 9 -
Robinvale High
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