Charles Young
Palmerston
Summary
Ive been working in Hospitality Management at multiple venues in Darwin for almost 15 years. What this experience has given me is a very strong skill set to which i would like to test in new surroundings. I would like to change career paths to further Challenge myself and gain knowledge in a new field. Im a very fast learner and adapt to new environments very quickly. i hope to bring my personality and charisma to your business
Overview
15
15
years of professional experience
Work History
Bar Manager
The Hotel Darwin
11.2013 - 10.2024
- Oversaw maintenance tasks for the venue, ensuring a clean and safe environment
- Created a friendly Front of House presence for all patrons
- Maintained product quality throughout the venue
- Monthly Stocktakes
- Managed and trained staff members to ensure exceptional customer service standards.
- In charge of end of day till collection and data entry of takings.
- Managed all licensed Gaming facilities throughout the Venue
Duty Manager
The Vic Hotel
02.2012 - 10.2014
- Managed staff scheduling for optimal coverage, ensuring efficient operations during Night Shift.
- Supervising and Directing Security
- Trained employees in essential job functions.
- Closing of the Venue and finalizing the day Trade
- Managed Stock,Stocktakes and Beer line Maintenance
- Overseeing Gaming and Troubleshooting any issues that may arrise.
Duty Manager
Kitty O' Sheas
03.2011 - 02.2012
- Managing Staff, Security and Entertainment of a night to ensure a smooth night trade.
- Cash handling and end of day
- Beer maintenance and stock for the venue
Duty Manager
The Tap on Mitchell
11.2010 - 03.2011
- Manager of all bar staff to ensure customer service and Productivity
- Directed Security to guarantee venue safety
- End of shift Tills,Reports and Banking
- Stocktakes
Duty Manager
The Cav
07.2010 - 11.2010
- Managed all Barstaff, Reception and Security through out the shift
- End of shift takings.
- Cocktails
- Monitoring and Resolving Accommodation issues
Head Bartender
Kitty O' Sheas
05.2009 - 07.2010
- Performed opening and closing duties, printing sales reports and running staff breaks
- Developed a strong rapport with patrons and regulars
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling ensure accuracy in transactions while minimizing instances of theft or loss.
Education
High School Diploma -
Woolgoolga Highschool
Woolgoolga, NSW01-2008
Skills
- Customer service comes naturally to me
- Ability to work well within in a team environment or as an individual unsupervised
- Troubleshooting problems
- Punctual in attendance
- Staff training once comfortable and familiar within a role
- Current Rsa and Rcg
- Current Gaming Machine Managers License
- White Card
- Working with Children Card
- Current Manual Drivers License
Timeline
Bar Manager
The Hotel Darwin
11.2013 - 10.2024
Duty Manager
The Vic Hotel
02.2012 - 10.2014
Duty Manager
Kitty O' Sheas
03.2011 - 02.2012
Duty Manager
The Tap on Mitchell
11.2010 - 03.2011
Duty Manager
The Cav
07.2010 - 11.2010
Head Bartender
Kitty O' Sheas
05.2009 - 07.2010
High School Diploma -
Woolgoolga Highschool
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