Charlette Drake
Casuarina,NSW
Summary
Dynamic and reliable professional with a proven track record at Subway, enhancing customer satisfaction through exceptional service and efficient time management. Skilled in fostering teamwork and solving problems, I excel in fast-paced environments. My commitment to maintaining high standards of cleanliness and organization has contributed significantly to workplace efficiency and compliance.
Overview
4
4
years of professional experience
Work History
Sandwich Artist
Subway
Kingscliff, NSW
01.2023 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Junior Administrator
Project Make Lemonade
Tweed Heads, NSW
04.2022 - 01.2023
- Handled incoming calls professionally, directing inquiries to appropriate personnel.
- Improved customer satisfaction by addressing inquiries promptly and providing accurate information.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies and procedures.
Canteen/Bartender
Kingscliff Wolves Soccer Club
Kingscliff, NSW
03.2020 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Kingscliff High School
Kingscliff, NSW09.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Extremely Reliable
Football
I play competitive football for Robina City in the second highest league in Queensland, FQPL1 Women's.
Timeline
Sandwich Artist
Subway
01.2023 - Current
Junior Administrator
Project Make Lemonade
04.2022 - 01.2023
Canteen/Bartender
Kingscliff Wolves Soccer Club
03.2020 - 10.2022
Kingscliff High School