Charley Houston
Kilkeel,Co. Down
Summary
A proactive and detail-oriented administrative and accounts professional with nearly 3 years’ experience in the banking sector, specialising in financial record management, invoicing, and all-round office support. Known for maintaining accurate documentation and confidently assisting with financial reporting across varied roles. Friendly, adaptable, and dependable, with extra experience in home care and farm work that has sharpened my organisational skills and ability to juggle multiple tasks with ease. I’m quick to learn, enjoy working in teams, and bring a positive, can-do attitude to every challenge.
Overview
11
11
years of professional experience
Work History
Accounts/Office Administrator
Chase Underwriting Solutions
04.2024 - 10.2025
- Supported underwriters with financial documentation, invoice processing and risk assessments
- Managed daily banking tasks including remittances, reconciliation and debtor tasks
- Used Xero, Ibais and WinBeat daily
- Processed policy Renewals, Endorsements and Adjustments
- Prepared monthly Bordereaux reports
- On boarded and trained new staff members
- Coordinated daily office operations and maintained supplier relationships
- Organised office events and team activities
- Managed office inventory and ensured smooth day-to-day running
Office/customer service administrator
Road Safety Inspections
12.2023 - 02.2024
- Provided face-to-face customer service and resolved inquiries
- Used Xero for invoicing, account reconciliation, and bookkeeping tasks
- Managed booking appointments/approximately allocating time for MOT services
- Handled financial queries and resolved client issues
- Maintained accurate records and managed multiple accounts
- Communicated directly with clients and finance teams
- Worked to meet deadlines and ensure accuracy under pressure
Office admin/ farm hand
Dairy farm regional job
08.2023 - 11.2023
- Managed office administration and farm operations, efficiently handling multiple diverse responsibilities
- Maintained accurate and detailed records, including medication tracking for livestock and calving logs
- Oversaw farm accounts, ensuring precise financial management and documentation
- Milked 1,400 cows twice daily and administered medication to ensure animal health and productivity
- Developed and managed social media content to promote recruitment and farm activities, increasing visibility and engagement
- Demonstrated strong multitasking skills in a fast-paced, demanding environment and able to quickly adapt
Accounts/Administration coordinator
Chase Underwriting Solutions
03.2023 - 08.2023
- Assisted in processing bordereaux and managing accounts receivable, including debtor payments
- Handled incoming calls and emails, scheduled meetings, and maintained accurate records and databases
- Provided reporting support to the finance team and assisted with budgeting and bookkeeping tasks
- Managed stock and stationery orders to ensure smooth office operations
- Supervised and trained new administrative staff to maintain team efficiency
- Performed reception duties, including managing phone calls and front desk responsibilities
Office Coordinator (Temp covering leave.)
Victorian Chambers of Commerce
02.2023 - 03.2023
- Prepared and set up meeting rooms for scheduled events
- Maintained kitchen cleanliness and managed stock levels
- Coordinated and Organised company events as the go-to person
- Ordered and replenished office supplies to ensure availability
Domiciliary Carer
MoneyDarragh Flexicare
01.2021 - 01.2023
- Assisted clients with daily living tasks, including personal care and medication management
- Monitored clients’ health and wellbeing, ensuring a safe and comfortable environment
- Provided emotional support and companionship to enhance clients’ quality of life
- Communicated effectively with clients, families, and healthcare teams to coordinate care
- Maintained accurate records and adapted care plans to meet evolving client needs
- Upheld confidentiality, dignity, and respect in all aspects of care
Supervisor/fast food worker
The Dolphin Chip Shop
01.2015 - 01.2021
- Prepared and cooked meals on time, maintaining high quality and safety standards
- Assisted with food preparation, kitchen cleaning, and general maintenance
- Managed deliveries, handled phone calls, and assisted with stock ordering to keep kitchen and shop well supplied
- Created staff rotas and managed scheduling to ensure smooth operations
- Opened and closed the shop, handling all related responsibilities
- Provided excellent customer service, ensuring a positive experience for all customers
Teaching assistant (work experience)
Kilkeel Primary School
09.2017 - 06.2019
- Supported classroom activities to aid student learning and personal development
- Provided one-on-one assistance to students with special needs
- Facilitated group work to encourage collaboration among students
- Worked closely with teachers to implement lesson plans and manage classroom behavior
- Monitored and reported on student progress to support educational goals
Education
Level 2 Diploma - children’s care & development
GCSE - English & Math’s
Kilkeel High School
Level 2 - food safety and catering
Skills
- Ibais
- Xero
- OfficeTech
- Underwriting system
- Excel
- Adobe
- Payroll
- Microsoft Word
- PowerPoint
- WinBeat
Timeline
Accounts/Office Administrator
Chase Underwriting Solutions
04.2024 - 10.2025
Office/customer service administrator
Road Safety Inspections
12.2023 - 02.2024
Office admin/ farm hand
Dairy farm regional job
08.2023 - 11.2023
Accounts/Administration coordinator
Chase Underwriting Solutions
03.2023 - 08.2023
Office Coordinator (Temp covering leave.)
Victorian Chambers of Commerce
02.2023 - 03.2023
Domiciliary Carer
MoneyDarragh Flexicare
01.2021 - 01.2023
Teaching assistant (work experience)
Kilkeel Primary School
09.2017 - 06.2019
Supervisor/fast food worker
The Dolphin Chip Shop
01.2015 - 01.2021
Level 2 - food safety and catering
Level 2 Diploma - children’s care & development
GCSE - English & Math’s
Kilkeel High School
Similar Profiles
Ashish KumarAshish Kumar
Sales Representative at Maaze Underwriting Solutions private limitedSales Representative at Maaze Underwriting Solutions private limited
Sandeep NegiSandeep Negi
Data Analyst at MAAZE UNDERWRITING PVT. LTD. SOLUTIONSData Analyst at MAAZE UNDERWRITING PVT. LTD. SOLUTIONS
Ashish KumarAshish Kumar
Data Analyst at Maze Underwriting Solutions Pvt ltd.Data Analyst at Maze Underwriting Solutions Pvt ltd.
Rhianna RooneyRhianna Rooney
Production operative at Kilkeel SeafoodsProduction operative at Kilkeel Seafoods