Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Charley Kennedy

Terrigal,NSW

Summary

I am an enthusiastic and motivated Year 12 student who has been working part-time in the hospitality industry since the age of 13. During that time I have continuously developed the knowledge and personal skills necessary to provide exceptional customer service and be a valued and proactive employee. My current role has further provided the opportunity to expand upon and develop my interpersonal and organizational skills and to take on new responsibilities. I regularly receive positive feedback from not only my employers, but our regular customers, community peers and the general public. I am eager to further my skills and knowledge to create, manage and operate a successful business.

Overview

5
5
years of professional experience

Work History

Waitress/Hostess

Trojans Restaurant & Bar
01.2021 - Current
  • Meet and greet new and returning customers
  • Cultivate customer relationships resulting in customer loyalty
  • Provide comprehensive knowledge of the menu
  • Communicate directly with the kitchen staff and other wait staff to deliver timely service
  • Provide prompt and unobtrusive clearing and resetting of tables
  • Answer customer calls and take reservations over the phone and in person
  • Operate the till and carry out cash/card transactions
  • Handle food with sanitation and safety in mind
  • Manage any customer complaints or disputes in a pleasant and professional manner
  • Help to increase customer return rates by providing excellent customer service at all times
  • Maintain a personable, friendly and customer-focused attitude in a fast-paced environment
  • Prepare and decorate a range of different desert plates to serve.

Waitress/Hostess/Cook

Fishbonez Cafe & Restaurant
01.2018 - 11.2020
  • My duties were as per my current role but also included a moderate amount of cooking, including handling of grills, hotplates, deep fryers, salad preparation, and salad presentation.

Education

Terrigal High School

Skills

Fast learnerundefined

Interests

Creative Design

Baking & Decorating

Reading

Listening to music

Quality time with family & friends

Timeline

Waitress/Hostess

Trojans Restaurant & Bar
01.2021 - Current

Waitress/Hostess/Cook

Fishbonez Cafe & Restaurant
01.2018 - 11.2020

Terrigal High School
Charley Kennedy