Charley McCaffrey
Sydney,Australia
Summary
An adaptable and motivated Business and Finance graduate with over 8 years of administrative experience across various industries, including office management, customer service, and training administration in a fast-paced engineering environment. Skilled in managing office operations, scheduling, communication, and data organisation, with a proven ability to streamline processes and improve team efficiency. Known for a strong work ethic, excellent problem-solving abilities, and a proactive approach to supporting business operations. Now seeking to leverage my extensive administrative experience and skills to contribute to office administration roles.
Overview
9
9
years of professional experience
Work History
Training Administrator
M Group Services
Manchester
09.2023 - 12.2024
- Coordinated training schedules for employees, ensuring smooth communication between departments and external providers
- Managed records for training compliance, tracking certifications, and maintaining up-to-date personnel files
- Organised and facilitated training sessions, managing materials and resources to ensure all participants were prepared
- Streamlined administrative processes, reducing scheduling conflicts and enhancing efficiency in the training department
- Assisted with reporting and data analysis to evaluate the effectiveness of training programs and identify areas for improvement
Admin/Office Assistant
Belmore Dental
Enniskillen, Northern Ireland
09.2022 - 08.2023
- Provided administrative support by managing office schedules, coordinating meetings, and handling phone inquiries
- Drafted and proofread documents, ensuring clarity, accuracy, and professionalism in all correspondence
- Assisted with billing, inventory management, and maintaining patient records with a high level of confidentiality
- Supported the team in day-to-day operations, contributing to a smooth and efficient office environment
- Developed excellent interpersonal skills by interacting with clients and team members on a daily basis
Housekeeper
Tullybay Holiday Cottages
05.2016 - 02.2023
- Managed time efficiently to maintain cleanliness and meet guest requests
- Trained new staff, contributing to process improvements
Secretary
DMC Associates
Enniskillen, Northern Ireland
10.2016 - 08.2022
- Organised and maintained the company filing system, ensuring ease of access to important documents
- Answered incoming calls, directed queries, and provided assistance to clients and visitors
- Typed and prepared documents, correspondence, and reports in a timely manner
- Managed office supplies and performed administrative tasks to support the smooth operation of the office
- Assisted with event coordination and office errands, ensuring all tasks were completed efficiently
Production Operator
Crust and Crumb
03.2020 - 09.2020
- Ensured efficient operation of machinery, contributing to production targets
- Maintained high safety standards and quality control
Education
Bachelor's Degree - Finance And Investment
University of Northumbria at Newcastle
08.2023
A-Levels - Geography, Technology, and Business
Enniskillen Royal Grammar School
01.2019
GCSEs -
Enniskillen Royal Grammar School
01.2016
Skills
- Office Management: Efficiently managing office operations, maintaining filing systems, and overseeing administrative procedures
- Scheduling & Calendar Coordination: Expertise in calendar management, appointment scheduling, and meeting coordination to optimise time usage
- Data Management & Reporting: Handling and organising sensitive data, generating reports, and ensuring compliance with company protocols
- Customer Service Excellence: Building strong relationships with clients and stakeholders to ensure satisfaction and smooth communication
- Communication: Clear, professional written and verbal communication in all forms (email, phone, meetings)
- MS Office Suite (Word, Excel, PowerPoint, Outlook): Advanced proficiency in administrative software to create reports, manage schedules, and organise tasks efficiently
- Problem Solving & Process Improvement: Identifying inefficiencies and implementing solutions that streamline operations
Timeline
Training Administrator
M Group Services
09.2023 - 12.2024
Admin/Office Assistant
Belmore Dental
09.2022 - 08.2023
Production Operator
Crust and Crumb
03.2020 - 09.2020
Secretary
DMC Associates
10.2016 - 08.2022
Housekeeper
Tullybay Holiday Cottages
05.2016 - 02.2023
Bachelor's Degree - Finance And Investment
University of Northumbria at Newcastle
A-Levels - Geography, Technology, and Business
Enniskillen Royal Grammar School
GCSEs -
Enniskillen Royal Grammar School