CHARLEY MELLERS
MURRUMBA DOWNS,QLD
Summary
Dynamic and results-driven 19-year-old nursing student with proven success in customer service, sales, and team leadership across retail and education. Recognized for top customer capture and highest basket in 2024, with strong communication skills, workflow optimization, and a commitment to quality, safety, and customer satisfaction
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dance Teacher
Genesis Dance and Drama Academy
Bray Park, QLD
02.2024 - Current
- Designed engaging lesson plans for various age groups and skill levels.
- Organized and led performance rehearsals to enhance student confidence and teamwork.
- Maintained a safe and supportive classroom environment for all participants.
Supervisor /Customer Service Cashier
IGA
Petrie / Clontarf, QLD
03.2021 - 08.2025
- Supervised daily front-end operations, ensuring smooth workflow and adherence to store policies.
- Delivered high-quality customer service by resolving inquiries, complaints, and issues promptly and professionally.
- Trained and supported new team members in cashier procedures, customer service, and POS systems.
- Handled cash, EFTPOS, refunds, and balancing registers with accuracy and accountability.
- Assisted with store presentation, stock management, and compliance with health and safety standards.
Salesperson
Pandora
Strathpine, QLD
09.2024 - 06.2025
- Second-leading store for customer capture across Australia and New Zealand in 2024.
- Recognized for achieving the highest customer basket value in-store for 2024, reflecting strong customer service and relationship-building skills.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
Education
High School Diploma -
Genesis Christain College
Bray Park, QLD11-2024
Bachelor of Nursing Science -
University of The Sunshine Coast
Sunshine Coast, QLD01-2028
Skills
- Time management
- Effective communication
- Team collaboration
- Customer service
- Safety awareness
- Workflow management
Certification
- Certificate II in Health Support Services
- Certificate III in Health Services Assistance
- BlueCard
- YellowCard
- First Aid and CPR certificate
Affiliations
- I have been dancing for 17 years and have completed numerous dance exams across various styles, consistently achieving top marks. My dedication and discipline have been recognized through high distinctions and the highest scores awarded in several examinations
Timeline
Salesperson
Pandora
09.2024 - 06.2025
Dance Teacher
Genesis Dance and Drama Academy
02.2024 - Current
Supervisor /Customer Service Cashier
IGA
03.2021 - 08.2025
High School Diploma -
Genesis Christain College
Bachelor of Nursing Science -
University of The Sunshine Coast