To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Early Childhood Educator
Busy Bees
03.2023 - Current
Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Maintained and fostered positive and constructive interactions with staff, families, and children.
Boosted children''s social skills development through group projects and collaborative games.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Communicated with parents and other staff about student progress.
Applied play-based strategies to provide diverse approaches to learning.
Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Story House Early Learning Centre
10.2021 - Current
Documentation, Led experiences for each age group, Practice safe food handling, Building meaningful relationships with children, families, and staff, Ongoing learning and reflective practices
Maintained and fostered positive and constructive interactions with staff, families, and children.
Boosted children''s social skills development through group projects and collaborative games.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Communicated with parents and other staff about student progress.
Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Promoted sensory development by providing access to different textures.
Fletcher Early Learning Centre
10.2019 - 01.2021
Documentation, Led experiences for each age group, Practice safe food handling, Building meaningful relationships with children, families, and staff, Ongoing learning and reflective practices
Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Maintained and fostered positive and constructive interactions with staff, families, and children.
Boosted children''s social skills development through group projects and collaborative games.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Communicated with parents and other staff about student progress.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Promoted sensory development by providing access to different textures.
Inbound call centre
Sykes
01.2019 - 10.2019
Answering high volumes of calls, Working multiple systems, General banking enquiries, Time management
Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Managed high call volume effectively, maintaining professional communication throughout each interaction.
Delivered a personalized experience for each caller by actively listening to their needs and adapting my approach accordingly.
Conducted thorough research to provide accurate assistance with complex inquiries or escalated issues.
Adhered to strict confidentiality guidelines when handling sensitive customer data and financial information.
01.2017 - 01.2018
Working towards certificate 3, Documentation, Led experiences for each age group, Practice safe food handling, Building meaningful relationships with children, families, and staff, Ongoing learning and reflective practices
fletcher early learning centre
01.2017 - 01.2018
Documentation, Led experiences for each age group, Practice safe food handling, Building meaningful relationships with children, families, and staff, Ongoing learning and reflective practices
Bella Ricci Hair Studio
01.2013 - 01.2017
Completed hairdressing apprenticeship, Sales, Upselling, Money handling, Phone appointments, Time management, All hair services
casual sales assistant
Jay jays
01.2012 - 12.2012
Money handling, Closing opening stores, Quality customer service