Charley Young
Port Macquarie,NSW
Summary
- I am a 23-year-old female currently seeking casual employment.
- I have my own car and full driver’s license.
- I am a student currently in my final year of a Bachelor of Communications degree online.
- I am a self-assured professional skilled in interpersonal communications and offering background in customer service.
- I pride myself on being an efficient problem-solver that thrives in a team driven environment with can-do positive personality.
Overview
7
7
years of professional experience
Work History
McCafe McDonalds
McDonalds
07.2015 - 03.2020
- I feel very confident in extremely busy working environments
- I underwent extensive training in all areas of hospitality for this job
- After 2 years I was appointed as a crew trainer in McCafe
- I was entrusted with training new people and assisting with managerial tasks such as being a team leader among co-workers.
Creative Consultant and Writer
Corporate Playground
02.2018
- Worked on a project over the summer for education program KAPLAN which goal was to improve the HSC experience for year 12 students
- I provided my creative skills and constructive opinions on how they should design workshops
- In this role I learnt how to work in a team in a corporate environment
- I was expected to dress exceptionally and input my ideas whilst also taking in other’s opinions and criticism to apply them to my own work.
Christmas Retail Assistant
Connor Clothing
11.2020 - 12.2020
- In this Christmas casual role I gained extensive retail experience
- I know how to operate POS, achieve set sales KPI’s, ensuring the store was always well stocked and tidy and greeting and connecting with the retail costumer
- As a result of working over the Christmas and Boxing Day period I am more than capable of handling busy periods in retail.
Front of House Barista
University Cafe
03.2021 - 10.2021
- Worked as a barista/front of house at a café within my university for my first year of studying.
- Used POS system to accurately enter orders and process payments.
- Supported back-of-house staff as needed, exemplifying strong teamwork capabilities within the workplace setting.
Barista
Zarraffa's Coffee
02.2022 - 08.2022
- Worked as a Barista in the fast-paced chain café in Maroochydore on the Sunshine Coast.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
- Learned special recipe items and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, Merry Chef Ovens and other equipment.
Sandwich Artist
Subway
09.2022 - 12.2022
- Sandwich Artist at Subway in Sunshine Coast.
- Replenished serving stations with fresh food and cleaned up spills.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Accurately operated cash register to process customer payments.
Education
Bachelor of Communications - Creative Advertising
University of The Sunsine Coast
Sippy Downs, QLD11.2024
Higher School Certificate -
MacKillop Senior College
Port Macquarie, NSW2018
Skills
- Friendly, Positive Attitude
- Customer Service
- Social Media Marketing
- Adobe Creative Suite
- Flexible and Adaptable
- Calm Under Pressure
- Microsoft Word
- Multitasking
- Organizational Skills
- Troubleshooting
- Self-Directed
Timeline
Sandwich Artist
Subway
09.2022 - 12.2022
Barista
Zarraffa's Coffee
02.2022 - 08.2022
Front of House Barista
University Cafe
03.2021 - 10.2021
Christmas Retail Assistant
Connor Clothing
11.2020 - 12.2020
Creative Consultant and Writer
Corporate Playground
02.2018
McCafe McDonalds
McDonalds
07.2015 - 03.2020
Bachelor of Communications - Creative Advertising
University of The Sunsine Coast
Higher School Certificate -
MacKillop Senior College
References
- Renne Chamberlain, Connor Port Macquarie Manager, 0434 108 312
- Bronwyn Pearce, Former Mcafe Cordinator, 0435 060 812
- Emma Grimmett, University Cafe Manager, 0427 734 649
- Leah Hitchings, Corporate Playground founder, 0415 101 115
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