Charli Beal
Melbourne,Victoria
Summary
Achieved memorable events at Zone Bowling by leveraging strong organizational skills and exceptional communication, enhancing guest satisfaction and loyalty. Outgoing Party Host with 1 and a half years of experience. Adept at inventing and sticking to dynamic themes for parties. Committed to fun and detail-oriented planning with success at providing individualized and efficient services. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
Waitress Trainee
Rosa Mexicano
07.2023 - 10.2023
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
Birthday Party Host
Zone Bowling
03.2022 - 06.2023
- Ensured a memorable event for clients by creating personalized and themed party environments.
- Enhanced guest experiences by organizing and executing engaging birthday party activities.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
- Monitoring activities and maintaining strong perimeter for activities.
- Collaborated with team members to efficiently coordinate decorations, food service, and entertainment for successful parties.
- Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
Education
No Degree - Animal Studies
John Paul College
Frankston, VIC10.2024
Skills
- Strong organizational skills
- Adaptable Personality
- Time management
- Customer Service-Oriented
- Exceptional communication
- Product Knowledge
- Product Promotion
- Staff Motivation
- Cleanliness Maintenance
Timeline
Waitress Trainee
Rosa Mexicano
07.2023 - 10.2023
Birthday Party Host
Zone Bowling
03.2022 - 06.2023
No Degree - Animal Studies
John Paul College