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Hands on experience in retail banking and retail work, driven by a strong dedication for customer satisfaction. Over 13 years of experience in customer handling as Customer care Representative and a front-line staff member at Sampath Bank PLC, Sri Lanka, I have obtained grate knowledge and experience in handling varied front office transactions from counter operations to relationship management, offering exceptional customer care and promoting up-selling and cross-selling. My ability to effectively address customer pain-points and interact with cross-functional teams has led to continuously high customer satisfaction. Additionally I handled night-shift store Manager position at Premasiri Supermarket and wine store, a business owned by one of my close relatives. This position gave me practical knowledge in controlling daily retail operations, managing team, maintaining ideal stock levels and much more, while developing strategies and tactics to enhance store profitability and customer loyalty while maintaining highest customer service standards.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Motivated and passionate, my experience as a sitter has fueled my desire to gain further expertise in early childhood education and working with children. With a proven track record of providing exceptional care, I am dedicated to creating a nurturing and stimulating environment that fosters growth and development. Seeking opportunities to apply my skills and knowledge, I am committed to making a positive impact on the lives of young learners, while continuously expanding my own professional horizons in the field of early childhood education.

Charli Bechmann

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Pharmacy Assistant/Customer Service Cashier

Kitchen Hand/Food Service Worker

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Year 11 VCE

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Pharmacy Assistant/Customer Service Cashier

Kitchen Hand/Food Service Worker

Year 11 VCE

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