Charli Donaldson
Newcastle,NSW
Summary
My names Charli Donaldson and I am currently a fulltime Disability Support worker as well as studying a Bachelor of Paramedicine at the University of the Sunshine Coast. I am a passionate Support Worker with experience working alongside clients to keep them on track with treatment and care plans, and continuously monitoring and evaluating success and achievements of client goals. I have completed a Cert 3 in individual support which I feel strongly enhanced my knowledge in this field and has allowed me to support clients to the best of my ability making educated, informed decisions to ensure they are living their best full filled life. My skills include listening to clients/ customers about specific needs and providing emotional support helping individuals and/ or companies strive to push everyone to their limits in order for individuals to reach full potential in life and companies to give all they possibly can towards consumer wants/ needs. My job as a support worker is something I am really passionate about and enjoy doing. I love being able to work alongside amazing teams to provide practical support to clients and their families bringing joy to people’s lives. I love seeing individuals get out into the community and engage with others making connections and participating in activities they enjoy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Disability Support Worker
SNAP Programs
Cardiff, NSW
02.2023 - Current
- Implemented and participated in the creation of tailored and personalised care plans including mental health, dietary and behaviour
- Worked predominantly with children/ youth
- Transported clients to appointments, work, school, respite and family contact visits
- Offering clients assistance and redirection of daily tasks such as personal hygiene, cooking, cleaning, shopping ect.
- Administered medications to numerous clients
- Advocated for clients who felt as if they didn’t have a voice or their voice was not being heard
- Worked alongside other team members to support clients emotionally and physically to the best of our ability using their behaviour support plans (BSP’s)
Hospitality Worker
Northcliffe Surf Club
Northcliffe QLD
08.2023 - 12.2023
- Assisted with special event preparations, including arranging furniture and decorating function areas
- Met customers food and beverage needs with knowledge recommendations and prompt deliveries
- Working on host desk taking bookings, as a barista, waitress and doing bar work
- Working as a barista and behind the bar as well as waiting tables and taking orders
Personal Assistant
DMG Build
Southport, QLD
01.2023 - 10.2023
- Organised records, correspondence and schedules depending on managers priorities
- Assisted with planning and execution of business events, meetings and conferences
- Maintained accurate databases and filing systems for personal and business requirement
- Managed email, mail and text message communications for personal and business use
- Coordinated service appointments and managed paperwork and related requirements
Disability Support Worker
Live Your Best Life Disability Support
Newcastle, NSW
12.2022 - 09.2023
- Monitored client needs and reported changes to facilitate adjustments
- Explained paperwork, digital forms and processes to help connect clients with resources
- Arranged or provided client transportation for errands, appointments, or recreational activities
- Addressed crisis situations with one on one support and by advocating for additional resources
- Kept clients on track with treatment and care plans, continuously monitoring and evaluating successes
- Assisted clients with faulty tasks and appointments such as physiotherapy, workplace activity, swimming lessons ect.
Barista
Blue Door Cafe
Merewether, NSW
12.2021 - 05.2023
- Created a productive work environment with workers that connected and conversated with customers in the community
- Maintained a clean and sanitised work space whilst being quick and effective with customer orders
- Made coffees with love
- Worked/ cleaned coffee machines
- Did stock take
- Menu and product knowledge including vegan, vegetarian and dairy free options
Sales Assistant
Pandora
Charlestown, NSW
10.2021 - 04.2022
- Handled sales floor needs, including updating prices and signage
- Enhanced sales with suggestions of related products and services
- Greeted customers with friendly and welcoming attitude
- Evaluated monthly sales and submitted reports to manager to determine growth and progress
- Researched latest products, features and accessories to provide more educated options for clients
Education
Graduating School -
St Francis Xavier College
Hamilton, NSWCert 3 Individual Support -
Transformational Institute
Broadmeadow, NSWBachelor Of Paramedicine -
University of Sunshine Coast
Sunshine Coast, QLDSkills
- Client education
- Emotional support & companionship
- Healthcare resource support
- Conflict resolution
- Team support and assistance
- Strong communication
- Problem-solving
References
SNAP Programs company owner
Karin Ford
0401923001
karinford@snapprograms.org
Live your best life company owner
Kristy Eastmann
0459365003
DMG Build manager
Aisling Sheils
0488 433 885
ash.ajs@bigpond.com
Indigenous education coordinator
Jonathan Hall
0413 059 809
Johnathan.hall@mn.catholic.edu.au
Northcliffe Surf Club manager
Jessica Barnes
0412 517 578
jbarnes@northcliffesurfclub.com.au
Hobbies and Interests
- Volunteering/ community involvements
- Working with children
- Rugby league
- Travel
- Reading
Certification
- Cert 3 Individual Support
- Bachelor of Paramedicine (current)
- CPR and First Aid
- Working With Children’s Check
- Criminal history check
- QLD RSA
Timeline
Hospitality Worker
Northcliffe Surf Club
08.2023 - 12.2023
Disability Support Worker
SNAP Programs
02.2023 - Current
Personal Assistant
DMG Build
01.2023 - 10.2023
Disability Support Worker
Live Your Best Life Disability Support
12.2022 - 09.2023
Barista
Blue Door Cafe
12.2021 - 05.2023
Sales Assistant
Pandora
10.2021 - 04.2022
Graduating School -
St Francis Xavier College
Cert 3 Individual Support -
Transformational Institute
Bachelor Of Paramedicine -
University of Sunshine Coast