- Graphic Design
- Music
- Sketching and drawing, which helps improve my creativity and attention to detail
- Adventure Travel
- Volleyball
- Animals
- Animal Care
- Digital Art and Animation
- Cooking
- Personal Development and Self-Improvement
Charli Fraser
Port Lincoln,South Australia
Summary
Dynamic professional with a proven track record in customer service and food safety, honed across roles at Lyndoch Hill Motel, Kmart, and Bakers Delight. Excelled in enhancing room cleanliness, streamlining sales floor efficiency, and ensuring high-quality bakery production. Skilled in teamwork and communication, consistently improving guest and customer satisfaction and operational productivity.
Experienced with providing top-notch room service to motel guests, ensuring satisfaction and comfort. Utilizes excellent communication and organizational skills to manage diverse requests efficiently. Knowledge of maintaining high standards of cleanliness and service quality.
Offering customer-centric approach and keen attention to detail, ready to learn and thrive in any environment. Brings foundational understanding of hospitality principles and strong organisational abilities. Ready to use and develop communication and management skills in any role.
Overview
4
4
years of professional experience
Work History
Room Service
Lyndoch Hill Motel
01.2025 - 03.2025
- Improved room cleanliness by learning and implementing proper housekeeping techniques.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Improved communication with housekeeping and maintenance departments, ensuring guest requests were promptly fulfilled.
Retail Worker
Kmart
04.2021 - 12.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Bakery Worker
Bakers Delight
05.2023 - 06.2023
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
Cafe Worker
Wafflin' on Cafe
08.2022 - 08.2022
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
No Degree -
Port Lincoln High School
Port Lincoln, SA11-2024
Skills
- Room service coordination
- Customer service
- Food safety
- Teamwork and collaboration
- Cleanliness and hygiene
- Relationship building
- Cash handling accuracy
- Communication
- Time management
- Register operation
- Phone etiquette
- Patience and empathy
Interests
Timeline
Room Service
Lyndoch Hill Motel
01.2025 - 03.2025
Bakery Worker
Bakers Delight
05.2023 - 06.2023
Cafe Worker
Wafflin' on Cafe
08.2022 - 08.2022
Retail Worker
Kmart
04.2021 - 12.2024
No Degree -
Port Lincoln High School
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