Summary
Overview
Work History
Skills
Timeline
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CHARLI GLADIGAU

Herne Hill,VIC

Summary

Professional with experience in guest services, comfortable working with a team or aline and always willing to learn more. Skilled in communication, problem-solving, and maintaining positive atmosphere. Ready to use and develop interpersonal and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Front of House Team Member

McDonalds
12.2023 - Current
  • As a dedicated team member at McDonald's, I'm skilled in offering great customer service in areas like the front counter, drive-thru, and cafe
  • My job involves handling payments, answering customer questions, and making sure orders are correct
  • When working on front counter, I greet customers, take orders, and keep the area clean
  • In the cafe, I need to make coffee, toasties, and bag sweets in a short time to keep up with orders from both drive-thru and front counter

Front end member

Woolworths
03.2022 - 01.2024
  • As a Front End Member at Woolworths, I handled transactions at the checkout, making sure payments were processed correctly
  • I provided friendly customer service, answered questions, and resolved any issues that came up
  • I also helped keep the checkout area tidy and supported my team with various tasks to ensure a smooth shopping experience

Stable Hand

Wallington Park Equestrian Centre
12.2021 - 04.2023

I did lots of volunteer work at Wallington Park when I agisted my horse there. Some of my roles were

  • Maintaining and ensuring the stables and paddocks were clean.
  • Tacked up the school ponies ensuring saddles, bridles, and riding gear fit correctly to specific horses.
  • Administered horse medication and necessary special care.
  • Assisted in the rehabilitation of injured horses with proper exercise and medication administration.

Skills

  • Money handling
  • Customer service
  • Hardworking
  • Comfortable in fast paced environment
  • Barista trained
  • Confident handling horses
  • Stock management

Timeline

Front of House Team Member

McDonalds
12.2023 - Current

Front end member

Woolworths
03.2022 - 01.2024

Stable Hand

Wallington Park Equestrian Centre
12.2021 - 04.2023
CHARLI GLADIGAU