Charli Hartley
Umina Beach
Summary
Dynamic Service Representative with a proven track record at Kmart, excelling in customer support and relationship management. Recognized for maintaining high productivity and quality standards while delivering exceptional service. Reliable and organized, with strong database maintenance skills, ensuring accurate information for customer satisfaction. Committed to fostering positive customer experiences.
Service professional ready to contribute valuable customer service experience and problem-solving skills. Known for improving client satisfaction and resolving issues swiftly. Team-oriented with focus on achieving results and adapting to changing needs. Proficient in communication and relationship-building, consistently reliable and flexible.
Overview
3
3
years of professional experience
Work History
Service Representative
Kmart
01.2020 - 04.2023
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than [Number] customers each day.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Brisbane Waters Secondary College
Woy Woy, NSWSkills
- Customer support
- Customer relations
- Database maintenance
- Organization
- Customer relationship management
- On time
- Reliable
Accomplishments
>RCG (responsible conduct gambling)
>RSA (responsible service of alchol)
Timeline
Service Representative
Kmart
01.2020 - 04.2023
Brisbane Waters Secondary College
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