Charli Hughan
50 Bellbird Close Pakenham ,VIC
Summary
Motivated Bachelor of Commerce student majoring in Marketing at ACU, aspiring to pursue a career in the dynamic and exciting field of marketing. With a solid academic foundation and practical experience gained from multiple successful waitressing positions, I am equipped with a diverse skill set that includes customer service, multitasking, and problem-solving. I am eager to leverage my education and experiences to secure a position in the marketing industry where I can contribute effectively and continue to grow professionally.
Overview
5
5
years of professional experience
Work History
Waitress
Mr Black Juciery
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills
Food and Beverage Attendant
Shanikas Pakenham
07.2022 - Current
- Order taking, multitasking, excellent time management and the value of going above and beyond for customers
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Trained new staff members on company policies and procedures.
Netset Netball Coach
Pakenham Netball Association
01.2019 - Current
- Assisting with the coaching of approx
- 15 children in each session, netball skills and motor skills
- Collaborated with other coaches for continuous professional development, sharing best practices in netball coaching techniques.
- Implemented a variety of teaching methods, catering to diverse learning styles among athletes on the team.
- Handled conflict resolution amongst team members promptly while maintaining an unbiased approach.
- Advised parents/guardians about player progress throughout seasons ensuring they were well informed about expectations and achievements.
Various Positions
KFC Arena
10.2020 - 07.2022
- Customer Service – apply problem solving skills, Memory skills, Competent use of POS system and Eftpos system
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
Education
Bachelor of Commerce (Marketing) -
Australian Catholic University
Melbourne, VIC11.2025
High School Diploma -
Beaconhills College
Pakenham, VIC11.2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Handling Complaints
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Dependable and Responsible
- Critical Thinking
Education Employment
- ACU, Melbourne, Bachelor of Commerce Marketing, Currently studying a Bachelor of Commerce Marketing
- Pakenham Netball Association, Netset Netball Coach, 01/2019, current, Assisting with the coaching of approx. 15 children in each session, netball skills and motor skills
- Pakenham Netball Association, Umpire, 10/2018, 01/2021, Started umpiring junior netball for the Pakenham Netball Association. Developed decision making skills, helped grow communication skills, taught leadership and communicating professionally
- KFC Arena, 10/2020, 07/2022, Various positions including Drive Through, Front Counter and Food Handling. Learned customer service, memory skills, competent use of POS system and Eftpos system
- Shanikas Pakenham, 07/2022, current, Waitressing and completing multiple shifts in the bar. Learned order taking, multitasking, excellent time management and the value of going above and beyond for customers
Skills Characteristics
- Highly organized
- Withold my RSA
- Always have a friendly and professional attitude
- Able to work efficiently under pressure
- Competent at decision making
- Willingness to learn
- Reliable and flexible
Personal Information
- Age: 19 years
- Date of Birth: 08/23/04
References
- Deb Stacey, President Pakenham Netball Association, 0407 349 199
- Kimberley Lay, Manager KFC, 5941 6041
- Nigel Boltwin, Owner/Manager Shanikas, 0411 069 687
Timeline
Waitress
Mr Black Juciery
02.2024 - Current
Food and Beverage Attendant
Shanikas Pakenham
07.2022 - Current
Various Positions
KFC Arena
10.2020 - 07.2022
Netset Netball Coach
Pakenham Netball Association
01.2019 - Current
Bachelor of Commerce (Marketing) -
Australian Catholic University
High School Diploma -
Beaconhills College
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