Charli Johnston
Beaudesert,QLD
Summary
Friendly, reliable, with strong background in food and beverage service. I have an ability to provide exceptional customer service and maintain high standards in a fast-paced environment. I am great at multitasking and teamwork, ensuring smooth operations and satisfied customers. It is my goal to secure a position at a reliable workplace where I can utilise my abilities to drive innovation and to further expand my knowledge and skills in a new environment.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
12.2021 - Current
- Worked front counter, drive-thru and cafe.
- Took orders and collected cash and card payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
FB Attendant
Railway Hotel
02.2024 - Current
- Maintained a clean and organised dining area, ensuring a pleasant atmosphere for guests.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Managed cash transactions efficiently, balancing registers at the end of each shift with accuracy and attention to detail.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Assisted with setup and breakdown of bookings and parties to comply with logistics.
Education
High School Diploma -
McAuley College
Beaudesert, QLD11-2024
Skills
- Hygiene and cleanliness
- Adaptability and resilience
- Cash handling proficiency
- Phone orders
- Teamwork and collaboration
- Customer service
- Professionalism
- Multitasking and organisation
Timeline
FB Attendant
Railway Hotel
02.2024 - Current
Crew Member
McDonald's
12.2021 - Current
High School Diploma -
McAuley College
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