Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charli Pollad

Highton,VIC

Summary

Responsible and ambitious worker seeking to apply my customer service experience and hard work ethic to aid your business. I work well with team members to handle all customer needs and go beyond basics to improve processes and am accustomed to taking on challenging tasks. I am a dependable worker who is motivated to learn new skills and grow.

Overview

5
5
years of professional experience

Work History

Picker & Packer

Ghanda Clothing
06.2023 - Current
  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.

Front of House

Blank Space
04.2023 - 08.2023
  • Established clear communication channels between front-of-house staff and kitchen personnel facilitating smooth coordination during peak hours.
  • Streamlined order processing and improved overall service flow with effective communication between kitchen and front-of-house teams.
  • Collaborated with front-of-house staff to ensure seamless communication between both departments for excellent customer service.
  • Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.

Front of House

Edge
12.2022 - 06.2023
  • Worked closely with the front-of-house staff to ensure seamless coordination between kitchen operations and customer service functions.
  • Maintained open communication with front-of-house staff to ensure seamless coordination between the kitchen and dining room teams.
  • Provided clear communication between kitchen and front-of-house staff for seamless operations.
  • Ensured strict adherence to health codes and safety regulations within both front-of-house and back-of-house operations.

Ski Rental Technician

Kiewa Valley Snow Sports
06.2022 - 10.2022
  • Listened to customers, asked relevant questions and recommended rental options to suit specific needs
  • Regularly cleaned, inspected and maintained rental equipment for customer use
  • Resolved customer complaints personally to restore loyalty and maintain revenue
  • Assisted customers with selecting optimal products and services

Crew Member

McDonald's
02.2019 - 04.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Sacred Heart College
Geelong
11.2021

Skills

  • Customer Service
  • Time Management
  • Teamwork
  • Flexibility
  • Problem Solving
  • Communication

Timeline

Picker & Packer

Ghanda Clothing
06.2023 - Current

Front of House

Blank Space
04.2023 - 08.2023

Front of House

Edge
12.2022 - 06.2023

Ski Rental Technician

Kiewa Valley Snow Sports
06.2022 - 10.2022

Crew Member

McDonald's
02.2019 - 04.2022

Sacred Heart College

Similar Profiles

CREATE PROFILE
Charli Pollad