Charli Simons
Miranda ,NSW
Summary
Dynamic Office Administrator with a proven track record at Nisbet Plumbing, excelling in detail-oriented organization and effective time management. Adept at enhancing workflow through proficient verbal and written communication, I consistently deliver service excellence while managing complex administrative tasks. Committed to professional development and achieving organisational goals.
Overview
14
14
years of professional experience
Work History
Office Administrator
Nisbet Plumbing
Heathcote , NSW
04.2025 - Current
- Supported team members with administrative tasks to enhance workflow.
- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Prepared reports on office activities and service requests for management review.
- Performed administrative duties such as filing, scanning, data entry.
Retail Sales Associate
Scoopi
Miranda , NSW
05.2023 - 10.2024
- Customer Service and POS
- Actively Interacting with customers and receiving inventory, stocking shelves and stock take
- Assisting Children during birthday parties and workshops
- Providing General Administrative Support
- Demonstrated product features to customers.
- Greeted customers to determine wants or needs.
- Assisted customers with finding the right product for their needs.
Singing Teacher
Charli's Singing Studio
01.2018 - 05.2023
- Provided vocal training to students aged between 5 to 65
- Managed my own appointments and marketing for the business
- Provided guidance and support to ensure that students maintain motivation throughout the learning process.
- Instructed students in the use of microphones and sound equipment when performing live or recording audio tracks.
- Demonstrated proper breathing techniques, posture, diction, articulation, vibrato control, and other vocal exercises to build strength and endurance.
- Helped singers prepare for recording sessions, concerts and choral performances.
Administrative Assistant
Capra Coaching
01.2019 - 06.2021
- Scheduling Appointments and managing calendars
- Coordinating meetings and Events
- Managing Correspondence
- Organising and maintaining files and records
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
Pharmacy Assistant
Priceline Pharmacy
Sydney, NSW
01.2017 - 01.2018
- Merchandising and showcasing products
- Provided general pharmaceutical advice
- Ordering products, managing inventory and meeting with pharmaceutical representatives
- Dispensed scripts and curated Webster Packs
- Delivered medications to households
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers upon arrival at the pharmacy counter.
- Prepared labels for prescriptions and dispensed medications to patients.
- Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
Educator
Marton Activity Centre
Engadine, NSW
01.2013 - 01.2016
- Company Overview: Before and After School Care Centre
- Supervised Primary aged students in before and after-school care
- Administering first aid
- Food preparation
- Organized and managed after school activities
- Before and After School Care Centre
- Made special accommodations to integrate students with ADD, ADHD and other learning disabilities.
- Led students through safety procedures for active fire drills.
Pharmacy Assistant
Helensburgh Pharmacy
Helensburgh
01.2011 - 01.2016
- Picking up deliveries from the local medical centre
- Customer Service
- Merchandising and showcasing products
- Dispensed scripts
- Maintaining Confidentiality
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers upon arrival at the pharmacy counter.
- Prepared labels for prescriptions and dispensed medications to patients.
- Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
- Delivered quality care to customers through close collaboration with pharmacist.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Scanned items and checked pricing on cash register for accuracy.
Education
Meet Retail Certificate of attendance -
Dermalogica College Programme
03.2025
Diploma in Professional Singing - Music
Australian Guild Of Music Education
Melbourne, VIC01.2016
Diploma in Performance Music - Music Performance
TAFE NSW
Ultimo, NSW01.2015
Pharmacy and Pharmacist only medicines S/2 and S/3 competency unit - Pharmaceutical Medicine
PHARMACEUTICAL SOCIETY OF AUSTRALIA
01.2014
Cert III in Performance Music - Music
TAFE NSW
01.2014
Skills
- Proficient Verbal and Written Communication Skills
- Detail-Oriented Organization
- Proficient in Microsoft Office
- Canva Proficiency
- Point Of Sale Systems
- Service Excellence
- Effective Time Management
- Digital Marketing
- Professional Development
- Real-time data entry
References
Aimee Edwards, 0409297642
References
References available upon request.
Timeline
Office Administrator
Nisbet Plumbing
04.2025 - Current
Retail Sales Associate
Scoopi
05.2023 - 10.2024
Administrative Assistant
Capra Coaching
01.2019 - 06.2021
Singing Teacher
Charli's Singing Studio
01.2018 - 05.2023
Pharmacy Assistant
Priceline Pharmacy
01.2017 - 01.2018
Educator
Marton Activity Centre
01.2013 - 01.2016
Pharmacy Assistant
Helensburgh Pharmacy
01.2011 - 01.2016
Meet Retail Certificate of attendance -
Dermalogica College Programme
Diploma in Professional Singing - Music
Australian Guild Of Music Education
Diploma in Performance Music - Music Performance
TAFE NSW
Pharmacy and Pharmacist only medicines S/2 and S/3 competency unit - Pharmaceutical Medicine
PHARMACEUTICAL SOCIETY OF AUSTRALIA
Cert III in Performance Music - Music
TAFE NSW
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