Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Charli Tobias

Kew

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

4
4
years of professional experience

Work History

Food Preparation & Customer Service Xmas Casual

Croutons Fine Food
11.2024 - Current
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Waitress

Ribs & Burgers
09.2022 - 01.2024
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Customer Service Cashier

Delaware
03.2021 - 07.2022
  • Met customer service goals and exceeded customer expectations.
  • Processed customer orders and accurately handled payment transactions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Operated cash register to record transactions accurately and efficiently.

Waitress

Catered
12.2021 - 01.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Education

Completed Year 12

Ruyton Girls' School
Kew, VIC
11-2024

Skills

  • Ordering Procedures
  • Dining Customer Service
  • Cash Handling
  • Accurate Money Handling
  • Beverage Preparation
  • Dietary Restrictions
  • Process Payments
  • Hospitality Service Expertise
  • Greet Guests

Hobbies

Netball

Sewing / Fashion

Dance






Referees to be Provided on Request 

Timeline

Food Preparation & Customer Service Xmas Casual

Croutons Fine Food
11.2024 - Current

Waitress

Ribs & Burgers
09.2022 - 01.2024

Waitress

Catered
12.2021 - 01.2022

Customer Service Cashier

Delaware
03.2021 - 07.2022

Completed Year 12

Ruyton Girls' School

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Charli Tobias