Charlianne McNamara
Brisbane,QLD
Summary
During my 5 years at Spotlight I have worked in various sections of the store, ranging from serving customers on the registers to picking and packing online orders. I am experienced in setting up merchandising displays, restocking shelves, printing out and posting signs around the store for sale pricing.
Overview
8
8
years of professional experience
Work History
Shop Assistant
Spotlight Pty Ltd
08.2018 - Current
- Checked incoming orders and organized new stock.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Helped managers with daily checklists and last-minute requirements.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Promoted special offers and discounts to boost revenue during promotional events or slow periods.
- Managed efficient cash register operations.
- Pack an average of 240 online orders per day
Gardening Assistant
Red Dogs
01.2016 - 12.2017
- During this time, I worked with the family business assisting in a variety of gardening jobs including gutter cleaning, lawn mowing, flat pack cabinet assembly and other similar tasks.
Education
Bachelor of Design (Interior Architecture) -
Queensland University of Technology
Brisbane, QLD01.2026
High School Diploma -
Mt St Michael's College Ashgrove
Brisbane, QLD01.2021
Skills
- Cash and credit card transactions
- Customer service
- Merchandising with and without a planogram
- Negotiating and suggesting other options to ensure customers leave satisfied
- Restocking shelves
- Picking and packing eCommerce
- The use of a PDA and price checking device
- Printing and putting up signage for sales
- As well as general recovery/cleaning
- Communication and direction with team members
Accomplishments
- Opens driver's license as of March 2024
- RSA liquor license
Timeline
Shop Assistant
Spotlight Pty Ltd
08.2018 - Current
Gardening Assistant
Red Dogs
01.2016 - 12.2017
Bachelor of Design (Interior Architecture) -
Queensland University of Technology
High School Diploma -
Mt St Michael's College Ashgrove
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