Charlie Hopkins

Surgical Ward:

• Conducted comprehensive patient assessments, administered medications, and executed care plans within the professional scope, ensuring adherence to clinical guidelines and standards.
• Efficiently managed a high-volume surgical ward, balancing competing priorities to deliver timely and effective patient care.
• Fostered strong relationships with patients and multidisciplinary teams through clear communication, empathy, and a commitment to patient-centred care.
• Collaborated with surgical and physiotherapy teams to create a supportive environment, enhancing patient outcomes and satisfaction.

Theatre Recovery (PACU):

• Provided critical postoperative care, including close monitoring of patients following general, orthopaedic, gynaecology and urology surgery to detect and address any complications promptly.
• Administered postoperative medications and treatments, ensuring alignment with prescribed protocols and patient-specific needs.
• Ensured a smooth transition of patients from theatre to recovery, managing vital signs, pain levels, and overall recovery progress.
• Maintained rigorous infection control and safety standards in the recovery room, contributing to a safe environment for patients post-surgery.
• Engaged in continuous communication with the surgical team and patients, providing updates and ensuring clarity in postoperative instructions and follow-up care.

• Caring for client with multiple health conditions within the home
• Facilitating community access for client in a multidisciplinary team
• Liaising with health professionals about clients’ needs
• Medication management
• De-escalation strategies
• Cleaning and cooking for the client
• Supporting activities of daily living and promoting independent living and skills.

• Successfully completed all patient assessments and medication administrations within the defined scope of practice during the placement, ensuring adherence to professional standards and contributing to safe and effective patient care
• Effectively managed a demanding caseload of paediatric patients, showcasing strong time management skills to ensure timely and comprehensive care
• Utilised a ward time planner to prioritise tasks, coordinate treatments, and optimise efficiency in providing quality nursing care
• Collaborated seamlessly with fellow staff members by helping during peak periods, demonstrating a team-oriented approach to patient care and contributing to a positive work environment
• Applied complex dressings to wounds and burns per specialised hospital policies and the latest evidence-based best practice
• Provided patient and family education, delivering clear and empathetic communication about treatment and ongoing care
• Demonstrated the ability to adapt to a fast-paced, dynamic paediatric environment, showcasing a genuine passion for enhancing the quality of life for young patients
• Confidently and competently completed paediatric medication administration in accordance with Perth Children’s Hospital ChAMP monographs.

• Successfully completed all patient assessments and medication administrations within the defined scope of practice during the placement, ensuring adherence to professional standards and contributing to safe and effective patient care
• Managed critical care for intubated patients in a 1:1 ratio, ensuring continuous monitoring, administering medications, and coordinating with the multidisciplinary team to optimise patient outcomes
• Provided attentive care to non-intubated patients in a 2:1 ratio, implementing comprehensive nursing interventions and collaborating with the healthcare team to address complex medical needs
• Demonstrated competence in handling deceased patients with sensitivity and professionalism, carrying out last offices with attention to detail and respect for the individual's dignity
• Engaged in advanced assessment skills, closely monitoring vital signs and responding promptly to changes in patient conditions to maintain stability and prevent complications
• Participated in medical emergencies, applying critical thinking and rapid decision-making skills to provide immediate and effective interventions
• Collaborated with families, offering support and compassionate communication during challenging moments, fostering an environment of empathy and understanding in the intensive care unit.

• Successfully completed all patient assessments and medication administrations within the defined scope of practice during the placement, ensuring adherence to professional standards and contributing to safe and effective patient care
• Productively navigated a busy surgical ward, managing competing priorities efficiently to provide optimal patient care
• Thrived in a private hospital setting, building a solid rapport with patients and nursing staff through effective communication, empathy, and a patient-centred approach to care
• Collaborated effectively with the surgical team, contributing to a cohesive and collaborative environment focused on the well-being and satisfaction of patients undergoing surgical procedures at Mount Hospital
• Played a crucial role in postoperative care by removing drains following cosmetic surgeries, ensuring patient comfort and monitoring for any signs of complications
• Excelled in adhering to strict fluid balance charting protocols, demonstrating meticulous attention to detail in monitoring and documenting patients' fluid status for accurate assessment and intervention.

• Providing consistent and excellent customer service through verbal and written form
• Maintaining a high level of professionalism with customers and stakeholders within the business
• Experience using XERO
• Processing carrier invoices and adhering to strict payment terms
• Social media management including review responses and implementing new platforms to increase flow into a variety of review sites
• Dealing with escalated emails and providing feedback/resolutions for dissatisfied customers
• Stepping up into a variety of roles to adapt to business needs when required
• Liaising with debt recovery agencies regarding unpaid invoices and organising letters of demand
• Creating and amending credit customer invoices