- Graphic Design
- Designed charity and fundraising material
- Drawing and Painting
- Interior Design
- Competitive Horseriding
Charlie Barker
Cottesloe
Summary
Detail-oriented and results-driven professional with over 10 years of experience in fast-paced environments. Skilled in managing tasks, maintaining organisation, and building strong relationships. Proven ability to deliver exceptional service and support, ensuring smooth operations and customer satisfaction. I am extremely motivated to succeed in my next challenge, whilst working with companies that align with my values.
Professional hospitality worker with proven track record in team leadership and customer service excellence. Strong focus on staff coordination, training, and maintaining high standards of service. Adaptable and dependable, skilled in conflict resolution, and ensuring smooth operations in fast-paced environment. Passionate about fostering collaborative team atmosphere and achieving outstanding results.
Overview
9
9
years of professional experience
Work History
WAITRESS/SUPERVISOR
VANS CAFE & DELI
01.2021 - 01.2024
- Throughout my employment I gained experiences across the day-to-day operations of a small business, including opening and closing of premises, inventory management and delivering a friendly and professional standard of customer service
- Skills acquired:
- Excellent communication & interpersonal skills
- Active listening and problem-solving abilities
- Ability to handle customer inquiries, complaints, and requests professionally
- Ability to maintain a positive attitude in high-pressure situations
- Managerial skills
- Leadership Experience
WAITRESS
THE BERRY FARM CAFE
01.2015 - 01.2020
- Over my years at the Berry Farm, I developed multiple hospitality and customer service skills, including waitressing, food production and also developed some retail skills working in their cellar door shop
- Skills acquired:
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability
- Upselling techniques
- Excellent communication skills
Education
Secondary Education - ATAR
Margaret River SHS
01.2019
Bachelor of Design - Graphic Design & Advertising
Curtin University
Perth, WA01.2024
Skills
- Excellent communication & interpersonal skills
- Problem-solving
- Customer service
- Positive attitude
- Managerial skills
- Upselling techniques
- Empathy
- Critical thinking
- Literacy skills
- Practical skills
- Time management
- Conceptualisation
- Hard working
- Brand development
- Reliable
- Efficiency
- Task delegation
- Strong multitasking
- Greeting guests
- Strong leadership
- Conflict resolution
Accomplishments
University Achievements
- "STRAY" City of Perth Activation Project selected for Perth Design Week Exhibition
- Campaign for Re:act Australia selected to be displayed in Perth CBD (Audience reach - 386,492)
- Received letter of commendation from Curtin University
Interests
Timeline
WAITRESS/SUPERVISOR
VANS CAFE & DELI
01.2021 - 01.2024
WAITRESS
THE BERRY FARM CAFE
01.2015 - 01.2020
Bachelor of Design - Graphic Design & Advertising
Curtin University
Secondary Education - ATAR
Margaret River SHS
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