Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Impressive and diverse communication skills, with the capability to work long and late hours.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Doordasher/Menulog
Self employed/Doordash
NA, NSW
02.2025 - Current
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face, and through phone conversations.
Exceeded customer satisfaction by finding creative solutions to any difficulties.
Explored different communication skills to ensure that peak customer satisfaction was met.
Maintained the highest possible customer satisfaction rate by going above and beyond in work duties.
Completed day-to-day duties accurately and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Apprentice Mechanic
Blue Mountains Auto and Tires
Blaxland, NSW
12.2020 - 01.2025
Diagnosed vehicle problems using computerized diagnostic equipment to pinpoint faults and malfunctions.
Kept up-to-date on new technologies by attending training sessions at dealerships or auto shows.
Cleaned shop area daily to maintain a safe working environment.
Disposed of waste according to local regulations.
Consulted with experienced mechanics for advice on difficult jobs.
Checked inventory levels regularly to ensure sufficient stock was available.
Answered technical questions about automotive repair from customers in person or over the phone.
Ensured that all tools were in good condition before use.
Pursued every available opportunity to learn systems operations, maintenance tasks, and repair processes.
Maintained neat, organized and professional personal and bay appearance.
Education
Certificate III Light Vehicle Mechanical Technology -
TAFE NSW
NSW
12-2024
High School ROSA (Record of Student Achievement) -
Winmalee High School
Winmalee
02-2021
Certificate in Hospitality - Hospitality
TAFE NSW
NSW
Skills
Problem solving
Team building
Excellent communication
Safety compliance
Customer service
Self-Directed
Training & Development
Multitasking
Computer skills
Problem-solving
Maintenance & repair
Affiliations
Working on automotive vehicles
Building and programing Personal computer
Expanding knowledge on interests through video essays
Accomplishments
Certificate III in Light Vehicle mechanical technology
Platinum status in current job
Certification
Certificate III in Light Vehicle mechanical technology
References
References available upon request.
Timeline
Doordasher/Menulog
Self employed/Doordash
02.2025 - Current
Apprentice Mechanic
Blue Mountains Auto and Tires
12.2020 - 01.2025
Certificate III Light Vehicle Mechanical Technology -
TAFE NSW
High School ROSA (Record of Student Achievement) -