Charlie Birch
Melbourne,Australia
Summary
Results-driven Senior Solutions Engineer with over 5 years of experience specializing in helping enterprises across EMEA and APAC maximize the potential of modern data and AI platforms, including agentic analytics. Demonstrated track record of closing over US$5 million in ACV with a remarkable 94% quota attainment rate. Proven ability to convert 80% of POCs to customers in ANZ, achieving the fastest conversion of a US$50k in just 11 days from Demo to Signature. Skillfully combines hands-on expertise in data engineering (Snowflake, SQL, Python, React) and Agentic Analytics with compelling storytelling and strong commercial acumen to boost adoption, drive revenue growth, and ensure long-term customer success.
Overview
5
5
years of professional experience
Work History
Senior Solutions Engineer
ThoughtSpot
06.2024 - Current
- Awarded Selfless Excellence award in January this year. This is given to 1 individual in the company per quarter for their outstanding contribution to the company across all business units.
- Achieved US$5 m+ total ACV since joining ThoughtSpot including time in EMEA (40 % new logos, 60 % expansion).
- Supported partner ecosystem (Snowflake, Coalesce, InterWorks) and act as interim CSM for strategic embedded accounts.
- Delivered fastest “demo-to-signed-order” cycle in region: 11 days (US$50 k ACV) and owned post-sale customer success, taking the customer live with a monetised embedded analytics product in < 8 weeks.
- Regularly present at meet-ups & webinars (up to 500 attendees); invited speaker for upcoming Analytics event in Melbourne.
- Recently selected by EMEA leadership to fly from Melbourne to London to run a high-value POC due to resource constraints, with that deal now in commercial discussions after technical sign-off from their EB.
Solutions Engineer
ThoughtSpot
09.2022 - 04.2024
- Supported Enterprise & Commercial customers across the UK and mainland Europe; closed flagship wins with EasyJet, Brambles & JustEat.
- Won Outstanding Performance Award (Q3 FY23); one person selected in the whole EMEA GTM team to be recognised.
- Created repeatable POC templates & Loom video library, reducing SE prep time by 30 % and freeing ~10 hours/week across the team.
- Mentored new SE who ramped to first successful demo in 2 months (vs 3-month average).
- Championed Loom as an asynchronous demo channel, cutting meeting load by ~15 % and accelerating prospect engagement.
Education
Masters - Chemical Engineering
University of Newcastle Upon Tyne
06.2019
Skills
- Technical Consulting
- Agentic Analytics
- Sales Acumen
- Partner & Ecosystem Enablement
- Cloud Data Warehousing
- SQL, Python & React
Working Rights
I am a British Citizen that is currently Sponsored by ThoughtSpot on a Skills in Demand 482 Visa.
Timeline
Senior Solutions Engineer
ThoughtSpot
06.2024 - Current
Solutions Engineer
ThoughtSpot
09.2022 - 04.2024
Masters - Chemical Engineering
University of Newcastle Upon Tyne
Similar Profiles
Srishti SreekumarSrishti Sreekumar
Software Development Intern at ThoughtSpotSoftware Development Intern at ThoughtSpot
Shefeek JinnahShefeek Jinnah
Staff Engineer at ThoughtSpotStaff Engineer at ThoughtSpot
SAURABH KAKRANSAURABH KAKRAN
Member of Technical Staff-4 (SDET-2) at ThoughtspotMember of Technical Staff-4 (SDET-2) at Thoughtspot
Prashant RegmiPrashant Regmi
Django Project Team Leader at Skill SyncDjango Project Team Leader at Skill Sync
Nadia LeggieriNadia Leggieri
Legal Assistant at Slater and Gordon LawyersLegal Assistant at Slater and Gordon Lawyers