Charlie Bowden
Deception Bay,QLD
Summary
A dynamic Team Leader at Schnitz, I leveraged teamwork and problem-solving skills to enhance team performance and guest satisfaction. Specializing in conflict resolution and staff training, I significantly improved service quality. My expertise in efficient meal preparation and maintaining high hygiene standards at Dakabin State High School underscores my attention to detail and ability to motivate teams.
Overview
3
3
years of professional experience
Work History
Team Leader
Schnitz
02.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Engaged with guests to gather feedback and improve menu offerings.
- Cooked meals to meet customer dietary preferences and special requests.
- Prepared diverse menu items by following standardized recipes and presentation guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cleaner
Dakabin State High School
10.2023 - 11.2024
- Empty trash bins regularly to prevent overflow and unpleasant odors.
- Ensured hygiene by regularly cleaning and restocking restroom supplies.
- Applied wax and polish to floors for a polished and professional look.
- Communicated with staff to address specific cleaning needs and concerns.
- Maintained cleanliness by sweeping, mopping, and dusting all surfaces in assigned areas.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
Education
High School Diploma -
Deception Bay State High School
Deception Bay, QLD11-2022
Certificate III - Hospitality
Deception Bay State High School
Deception Bay, QLD11-2020
Certificate III - Fitness
Deception Bay State High School
Deception Bay, QLD11-2021
Certificate II - Baking
Tafe South Bank
Brisbane, QLD11-2022
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Staff training
Timeline
Cleaner
Dakabin State High School
10.2023 - 11.2024
Team Leader
Schnitz
02.2022 - Current
High School Diploma -
Deception Bay State High School
Certificate III - Hospitality
Deception Bay State High School
Certificate III - Fitness
Deception Bay State High School
Certificate II - Baking
Tafe South Bank
Similar Profiles
Mitchell GlasspoleMitchell Glasspole
Kitchen Staff Member at SchnitzKitchen Staff Member at Schnitz
Nils VercruysseNils Vercruysse
Hospitality Team Member at SchnitzHospitality Team Member at Schnitz
VILIA RODRIGUESVILIA RODRIGUES
Team Member at SchnitzTeam Member at Schnitz