Charlie Dunning

About :

August 2019, I was originally hired and trained as a sales representative by the lovely Georgia Bantoft and was front of house until I resigned to become an apprentice chef in March 2020.

July 2020, I returned and started my retail baking apprenticeship.

Achievements

• Apprentice baker of the year 2023
• Gillespie award nominee (February 2024)
• Bakers Delight Breadshow 2023 (1st Place- White Vienna)
• Qualified Retail Baker in February 2024

Skills\Role

• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
• Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
• Managed daily operations of the bakery during manager''s absence, overseeing staff scheduling, order fulfillment, and overall performance.
• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
• Coordinated food deliveries to guarantee timely arrival of supplies.
• Managed customer service operations, including taking orders and resolving complaints.
• Enhanced bakery productivity by streamlining baking processes and implementing efficient time management techniques.
• Collaborated with the sales team to promote seasonal products, driving increased revenue during peak periods.
• Provided exceptional leadership to a team of bakers, fostering open communication and professional development opportunities.

About :

November 2021, I began working at Bakers Delight Ballina as well as tweed heads as a favour for Rebecca Pais (franchisee) who was starting her first business.

skills\role

• Increased company growth by developing and implementing innovative business strategies.
• Assembled and led a high-performing team, fostering a culture of collaboration and innovation.
• Streamlined operations to reduce costs and improve overall efficiency.
• Identified new market opportunities, driving expansion efforts into untapped sectors.
• Drove product development from concept to launch, ensuring alignment with customer needs.

About :

March 2020, I started a chefs apprenticeship where I assisted head chef and executive head chef in recipe building as the restaurant transformed from fine dining Italian to Mexican cuisine. Unfortunately due to the Covid-19 pandemic, state laws were introduced resulting in restaurants closure and all staff being let go.

Skills\role

• Prepared meals from scratch using authentic, popular recipes to generate repeat business.
• Checked freezer and refrigerator prior to each shift to verify correct temperatures.
• Maintained well-organized mise en place to keep work consistent.
• Elevated restaurant''s reputation by consistently creating high-quality, innovative dishes and maintaining top-notch presentation standards.

I was home schooled by my Mother and local tutors while living abroad in France in 2014

• Year 10 completion
• Academic Talent Pathway class in highschool
• Retail Baker, Bakers Delight, Complete Qualification in February 2024
• CPR and First aid certificate (Code Blue Certified)
• Cafe baking skills certificate (Tafe certified)
• Diploma in building an online business
• Diploma in Plumbing studies