Hi, I’m
Charlie Hanshaw
Brisbane,Queensland
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Highly experienced Sales person known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
23
years of professional experience
Work History
Self-employeed
House Painter
01.2015 - Current
Job overview
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used brushes, spray guns and paint rollers to paint surfaces.
- Expanded clientele base with professional customer service skills, leading to increased referrals and repeat business opportunities.
- Assisted in training new team members on proper painting techniques, safety procedures, and customer service expectations for consistent high-quality results across all projects.
Self-employeed
Sandwich Artist
04.2021 - 04.2023
Job overview
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
MFI
Sales Assistant
02.2010 - 04.2014
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Self-employeed
Salesperson
01.2001 - 04.2002
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Sales process
- Product description
- Complaint Handling
- Relationship selling
- Up-selling
- Closing Techniques
Timeline
Sandwich Artist
Self-employeed
04.2021 - 04.2023
House Painter
Self-employeed
01.2015 - Current
Sales Assistant
MFI
02.2010 - 04.2014
Salesperson
Self-employeed
01.2001 - 04.2002
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