Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Charlie Heise

Central Coast,NSW

Summary

I am a reliable student currently studying at Avondale University. I am light hearted and playful promoting optimism in any area of work. I have a passion for young people and catering to their needs and future aspirations as I always see the best in people, sometimes to a fault. Having worked in a cafe environment I am good under pressure and can maintain multiple jobs at one time. I love music and nerd out about K-pop and korean-dramas (they're just so wholesome). I would love to be apart of any team because that is where real self improvement and learning happens with the feedback of others.

Overview

3
3
years of professional experience

Work History

Barista Trainee/allrounder

Glee Coffee roasters
Wyong, NSW
05.2023 - Current
  • Helped to maintain cleanliness and organisation of the coffee shop environment.
  • Operated coffee machines and brewing equipment safely.
  • Engaged with customers to provide friendly and efficient service.
  • Cleaned and sanitised service or seating areas, complying to health protocols and food safety standards.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods to customers.
  • Collaborated with team members regularly.
  • Learned coffee making techniques under experienced staff guidance. (Not certified; however)
  • Assisted in the preparation of beverages and sweets, e.g. coffees, teas, pastries, toasties, and smoothies.
  • Made sure the café was aesthetically pleasing, e.g. labels, keeping of healthy plants and decoration.

Janitorial Cleaner

Central Coast Adventist School
Erina, NSW
05.2022 - 10.2023
  • Cleaned and sanitised restrooms, classrooms, and common areas daily.
  • Operated floor scrubbers and vacuums.
  • Communicated with management about maintenance issues.
  • Clean windows and mirrors using soapy water or other cleaners, sponges and squeegees.
  • Transport trash to disposal area at end of shift.
  • Disinfect kitchens and other areas in food prep facilities.
  • Restocked cleaning supplies and reported inventory needs promptly.
  • Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.

Education

Bachelor of Arts - Secondary Education

Avondale University
NSW
10-2028

High School Diploma -

Central Coast Adventist School
Central Coast
12-2024

Skills

  • Customer service - working in cafe environment
  • I am a good communicator and active listener, with both customers and workmates I've also grown up the oldest in a family of 6, so I have looked after my siblings a lot
  • Management of highschool students - I was a staff member and caterer for 30 highschool students on a service trip in Brewarrina along with 4 other staff members, NSW
  • I play cello, guitar, piano and I sing Having musical dedication means I have good discipline with practicing
  • Service - I have been on over 19 service trips with both school and Uni (one of those being staff) where we have restored buildings or helped out the general communities in rural areas of Australia, Vanuatu and Thailand
  • I was part of the leadership team in my final year of school and was a very good support person for the school captain at the time demonstrating my leadership skills

Affiliations

  • I was chosen to be apart of the Newcastle University Coast Next Gen Art Exhibition earlier this year (2025) where my year 12 major work was exhibited.

Timeline

Barista Trainee/allrounder

Glee Coffee roasters
05.2023 - Current

Janitorial Cleaner

Central Coast Adventist School
05.2022 - 10.2023

Bachelor of Arts - Secondary Education

Avondale University

High School Diploma -

Central Coast Adventist School

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Charlie Heise