Charlie Henderson
Port Fairy
Summary
Bringing warm, friendly demeanor and excellent communication skills. Possesses knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests.
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
I've always worked with many and varied people and pride myself for my high level of customer service and interpersonal interactions. I'm highly motivated to learn and move forward in a career that has a lot of human interaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bar Tender
The Victoria Hotel
06.2024 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bar Tender/ Cocktail Mixologist
Coffin Sally
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Hospitality Worker/ Bar Tender
West Beach Cantina
11.2023 - 04.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Floor Worker
IGA Supermarket
10.2020 - 11.2023
- Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
- Stood for long hours, lifted heavy loads and maintained fast pace.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Assisted customers with product inquiries, providing knowledgeable recommendations for their needs.
Education
High School Diploma -
Emmanuel College
Warrnambool, VIC11-2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
Accomplishments
- Captain of the Port Fairy Seagulls U/18's Football Team 2023
- School Vice Captain role at St Patrick's Port Fairy 2017
Certification
- NDIS - Worker Orientation Module, Supporting Effective Communication Module, Supporting Safe and Enjoyable Meals Module and New Worker Induction Module.
- Responsible Serving of Alcohol Certificate (RSA)
- Food Handling Certificate
- Bronze Medallion (SLSV)
Timeline
Bar Tender
The Victoria Hotel
06.2024 - Current
Bar Tender/ Cocktail Mixologist
Coffin Sally
04.2024 - Current
Hospitality Worker/ Bar Tender
West Beach Cantina
11.2023 - 04.2024
Floor Worker
IGA Supermarket
10.2020 - 11.2023
High School Diploma -
Emmanuel College
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