Charlie Hutchison
Summary
Reliable and upbeat sales assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Data Entry Intern
Early Learning Management
03.2024 - Current
- Enhanced data accuracy by meticulously entering and cross-checking information from various sources.
- Increased efficiency by automating repetitive tasks using Excel macros and formulas.
- Collaborated with team members to establish efficient workflows that optimized productivity in daily operations.
Senior Sales Assistant
Platypus Shoes
10.2021 - 04.2024
- Increased sales by building strong customer relationships and providing excellent service.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Executed visual merchandising strategies to attract customers and drive sales.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Processed transactions accurately while maintaining a high level of customer service.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
High School Diploma -
The Southport School
Gold Coast 11.2023
Diploma of Business -
Barrington College Australia
Gold Coast 09.2023
Skills
- Following Supervisor Instructions
- PCI (Payment Card Industry)
- Selling Skills
- Procurement and Sales
- Stocking and Replenishing
- Returns and Refunds
- Store Opening and Closing
- Persuasive Selling
- Upselling Strategies
- Phone Answering
- Till Counting
Accomplishments
Bond University
- Currently enrolled in a Bachelors of Business majoring in Marketing and Communications.
Platypus
- Awarded top state seller for Christmas 2022
Timeline
Data Entry Intern
Early Learning Management
03.2024 - Current
Senior Sales Assistant
Platypus Shoes
10.2021 - 04.2024
High School Diploma -
The Southport School
Diploma of Business -
Barrington College Australia
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