Summary
Overview
Work History
Education
Skills
Timeline
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Charlie Jovanovski

Summary

Over five years of customer service experience within the retail industry. Known for a compassionate approach and a strong understanding of elderly care, dedicated to supporting individuals in maintaining their independence through empathy and empowerment.

Overview

8
8
years of professional experience

Work History

Customer Service

Kmart
07.2019 - Current
  • Provided friendly and respectful service to customers, including elderly clients needing extra assistance.
  • Demonstrated strong interpersonal skills and patience in handling customer concerns and resolving issues.
  • Regularly assisted customers with mobility limitations, offering a supportive and inclusive experience.
  • Maintained store appearance, ensuring cleanliness and organization to enhance the shopping experience.

House Cleaner

Verve Cleaning
01.2017 - 09.2021
  • Performed detailed cleaning of kitchens, bathrooms, bedrooms, and living areas.
  • Vacuumed, mopped, and dusted all surfaces to maintain high standards of cleanliness.
  • Used appropriate cleaning chemicals in accordance with safety guidelines.
  • Aligned task organization with client preferences and specific property needs.

Education

High School Diploma -

Rosebud Secondary College
Completed Year 12 VCAL
10-2020

Skills

  • Strong communication skills
  • Friendly and approachable
  • Empathetic and patient
  • Rapid learning ability
  • Customer service excellence
  • Willingness to learn and grow
  • Collaborative and self-sufficient

Timeline

Customer Service

Kmart
07.2019 - Current

House Cleaner

Verve Cleaning
01.2017 - 09.2021

High School Diploma -

Rosebud Secondary College

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Charlie Jovanovski