Charlie Manning
Kennington,VIC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Administration Role
Major Trailers
04.2023 - Current
- Contributed to increased revenue by supporting cross-selling initiatives among various departments within the company.
- Increased sales efficiency by streamlining administrative processes and implementing new software tools.
- Maintained accurate records of all sales activities, allowing for efficient reporting and data analysis.
- Managed customer inquiries efficiently, resolving issues promptly to maintain positive business relationships.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Boilermaker/ Construction Labourer
Silo Services
11.2019 - 04.2023
- Fabricating and welding complicated parts to drawing specs
- Forming metals using heavy machinery
- Assembling parts to form silo unloader
- All aspects of constructing and erecting grain silos
- Tear downs and modifications of grain silos
- Maintained compliance with all safety procedures from both client and employer.
Poultry Worker
Specialized Breeders Australia
06.2017 - 12.2019
- Vaccinating and transferring birds
- Collecting eggs to a high standard
- Disassembling and assembling Sheds
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
Cashier
McDonald's
09.2015 - 01.2019
- To provide exceptional customer service
- To take and process food and drink orders, Handling cash and EFTPOS transactions
- Stock top up, End of day tidy up and cleaning
- Making burgers to an exceptional standard, Managing food quality
- Managing a Kitchen of up to 8 people
Education
Certificate III in Engineering- Trade -
Bendigo Kangan Institute
01.2023
Cert II in Electrotechnology -
BENDIGO TAFE
11.2019
Victorian Certificate of Education -
Bendigo Senior Secondary College
11.2018
Skills
- Work well in team
- Responsible
- Respectful
- Use initiative
- Good Communication Skills
- Friendly and Hardworking
- Time Management Skills
Certification
- Australian MR Licence, Vic Roads, True
- Full Drivers Licence, Vic Roads, True
References
- Joe Simpson, Supervisor, Silo Service, 0439 353 898
- Jack Jelbart, Manager, Major Trailers, 0448 831 866
Timeline
Sales Administration Role
Major Trailers
04.2023 - Current
Boilermaker/ Construction Labourer
Silo Services
11.2019 - 04.2023
Poultry Worker
Specialized Breeders Australia
06.2017 - 12.2019
Cashier
McDonald's
09.2015 - 01.2019
Certificate III in Engineering- Trade -
Bendigo Kangan Institute
Cert II in Electrotechnology -
BENDIGO TAFE
Victorian Certificate of Education -
Bendigo Senior Secondary College
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