Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlie Mills

Chief Operations Officer
Sydney,New South Wales

Summary

Proficient operations professional with extensive experience overseeing business operations. Highly skilled at leading employees while promoting and encouraging growth. Exceptional leader experienced in creating and integrating business plans, strategies and procedures. Dedicated to setting goals focused on performance and growth. Driven Chief Operations Officer experienced in managing business operations and team members. Dedicated to increasing brand awareness and building loyal customer bases while identifying ways to boost profitability.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Chief Operations Officer

Birchfield Group of Companies
02.2012 - Current
  • Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
  • Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
  • Increased customer satisfaction and streamlined business processes and procedures.
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.

Group General Manager

International Assistance Services Australasia
Melbourne, Victoria
03.2008 - 11.2011
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Supervised employees through planning, assignments and direction.

Education

High School Diploma -

Marist Brothers College
Parramatta, NSW
09.1988

Skills

  • Strategic Planning
  • Administrational Leadership
  • Best Practices
  • Profitability Improvement
  • Corporate Administration

Certification

  • Electrical Fitter/Mechanic, Harcros Chemicals - 1992
  • Associate Degree Hospitality Business Management, University of London - 1998
  • Ernst & Young Entrepreneur of the Year 2006
  • MBA Masters Business Administration, Cambridge University - 2008

Timeline

Chief Operations Officer

Birchfield Group of Companies
02.2012 - Current

Group General Manager

International Assistance Services Australasia
03.2008 - 11.2011

High School Diploma -

Marist Brothers College

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Charlie MillsChief Operations Officer