Charlie Murphy
Thornlie,WA
Summary
Enthusiastic and driven candidate with proven experience in fast-paced hospitality and Aviation settings. Committed to providing professional and safe completion of tasks. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing Assistant
Global Drone Solutions
09.2023 - 12.2023
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Input new data, updated old records and cross-checked information to keep administration database up-to-date.
- Utilized Adobe Photoshop and Illustrator to design and create informational flyers and advertisements.
- Conducted thorough research to construct creative and fresh ideas.
- Manoeuvred drone around obstacles and obstructions.
- Completed careful pre-flight checks and post-flight briefings to maintain safety standards.
Casual FOH Supervisor
Betty's Burgers & Concrete
11.2022 - 07.2023
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Performed cash handling activities and secured nightly bank deposits.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved guests complaints while maintaining positive customer environment.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
Cadet
Australian Air Force Cadets
07.2018 - 12.2022
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Conducted physical training to keep fit and perform job duties productively.
- Managed paperwork by tracking records to remain organized and maximize accuracy.
- Operated communication systems to gather, process and share information.
- Mentored new personnel to complete tasks accurately by being knowledgeable of laws and procedures.
- Provided informative briefings to update superiors on current situations and responsibilities.
Education
Cert III - Support Services And Operations
South Metropolitan TAFE
Jandakot, WA11.2023
High School Diploma -
Kent Street Senior High School
East Victoria Park, WA10.2022
High School Diploma -
Canning Vale College
Canning Vale, WA12.2019
Skills
- Role Modeling
- Service Quality Standards Evaluation
- Pre-Shift Walk-Through
- Shift Checklists
- Team Oversight
- Team Performance Management
- RSA Qualification (Completed Nov 2022)
- Staff Supervision
- Quality Standards
- Quality Control
Certification
- Aeronautical Radio Operators Certificate - 2023
- Basic Fire Extinguisher awareness training - March 2022
- Dangerous Goods Handling Certificate - March 2022
- Flight & Cabin Crew Security Training, International Defensive Solutions - August 2022
Timeline
Marketing Assistant
Global Drone Solutions
09.2023 - 12.2023
Casual FOH Supervisor
Betty's Burgers & Concrete
11.2022 - 07.2023
Cadet
Australian Air Force Cadets
07.2018 - 12.2022
Cert III - Support Services And Operations
South Metropolitan TAFE
High School Diploma -
Kent Street Senior High School
High School Diploma -
Canning Vale College
- Aeronautical Radio Operators Certificate - 2023
- Basic Fire Extinguisher awareness training - March 2022
- Dangerous Goods Handling Certificate - March 2022
- Flight & Cabin Crew Security Training, International Defensive Solutions - August 2022
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