Charlie Northway

I have worked at The Foodstore Maffra, for 3 years now, waitressing, participating in customer service, and as a barista. Throughout my job, I have developed many qualities, such as:

• Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
• Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
• Cultivated welcoming, developed relationships with regular customers.
• Answered customers' questions, recommended items, and recorded order information.
• Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
• Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
• Completed numerous barista training in order to maintain my coffee making skills.
• Operated cash register to record transactions accurately and efficiently.
• Answering phone call orders, and taking orders in person.

• Communicated positively with children and guardians.
• Monitored children's play activities to verify safety.
• Played games, worked on puzzles, and read books to young children.
• Maintained a clean and organized environment to ensure the well-being of children under care.
• Reassured children when upset providing emotional support and stability.

• Contributed to the growth of the newspaper''s circulation through consistent and reliable deliveries.
• Made efficient and safe deliveries with minimal supervision.