Charlie Sgroi
Dawesville
Summary
Professional driver prepared to deliver high standards and results. Extensive experience in transporting goods safely and efficiently. Known for strong teamwork, adaptability, and focus on meeting delivery schedules. Skilled in vehicle maintenance and compliance with safety regulations.
Overview
35
35
years of professional experience
Work History
Delivery Driver
GMK Logistics
Gregory Hills, NSW
02.2018 - 06.2022
- Delivering goods ensuring tight time management is maintained while also maintaining good health and safety policies
- Loading and unloading of goods with Forklift ensuring safe loading procedures and quality care
- Long distance driving of 12 Tonne vehicle's preforming multi drop's.
Delivery Driver
Hazstore Propriety Ltd
Ingleburn, Australia
02.2017 - 02.2018
- Multi-drop delivering of oil and industrial cleaning products to various locations in eight-tonne truck
- Provide exceptional customer service
- Loading and unloading with forklift
- Required to pump engine oil into tanks in workshops and car dealerships
Qualified Baker
Coles Supermarket
Dawesville, Australia
10.2022 - Current
- Follow and maintain bakery department's production schedule
- Producing high quality baked goods and products, ensuring food safety policies and procedures followed
- Train and supervise apprentice bakers
- Clean and maintain bakery machinery and equipment
Inventory Manager
Masters Home Improvement
Gregory Hills, Australia
01.2016 - 12.2016
- Manage store inventory of stock worth $6 - $7 million
- Ensure optimal levels of stock for the whole store by monitoring and adjusting stock levels
- Implement new strategy to reduce overstock and shrinkage and devise learning strategies to ensure staff are up to date with store policies and regulations
- Oversee daily counting of inventory to ensure accuracy of the inventory and resolve discrepancies in a timely fashion
- Ensure neat and organised stock room and shipping/receiving areas
- Operate forklift and order picker forklift truck
- Operate and train staff on the operation of walkie stacker forklift
- Work closely with compliance manager to ensure that WHS policies and procedures and followed at all times
Merchandise Manager
Masters Home Improvement
Gregory Hills, Australia
01.2015 - 01.2016
- Manage staff of 25 including three team leaders
- Oversee merchandise department operations, prioritising and assigning tasks as necessary
- Coach and counsel employees on performance issues in partnership with store manager
- Work closely with compliance manager to ensure implementation of company policies and procedures
- Resolve customer complaints and ensure customer satisfaction
- Co-ordinate and lead promotional events
Freight-Flow Manager
Masters Home Improvement
Gregory Hills, Australia
01.2013 - 01.2015
- Manage team of 10, assigning tasks and ensuring accountability
- Strengthen team spirit and facilitate positive interactions
- Assist management with the hiring of the freight department
- Schedule regular equipment and vehicle inspection to maintain WHS requirements
- Receive freight, making sure all direct to store and warehouse deliveries are correctly received
- Review and follow-up receiving exception report
- Manage online customer orders including 'click and collect' and home deliveries
Dry Goods Manager
Coles Supermarkets
Various locations, Australia
01.2006 - 01.2013
- Monitored product display, signage, promotions, and inventory while maintaining a quality store appearance
- Supervised and performed shipping and receiving activities
- Assisted the team in meeting sales, stock loss, labour objective and margin goals to increase profitability
- Fostered teamwork and collaboration for department heads and fellow team members
- Determined if inventory was sufficient for needs; ordered merchandise when necessary
- Provide excellent customer service and train team in aggressive hospitality and suggestive selling techniques
- Attend training programs and ensure WHS policies and regulations are complied with at all times
Bakery Manager
Coles Supermarkets
Various locations, Australia
01.1996 - 01.2006
- Responsible for department rosters
- Responsible for store stock ordering and review and approve received deliveries
- Quality assurance and provide excellent customer service
- Ensure bakery department is well presented and comply with WHS policies and procedures
- Proactively manage work schedules to meet production and customer service standards while balancing associate's personal needs
- Supervise operation of bakery equipment; provide training to staff and schedule maintenance and sanitization of all equipment
Inflight services - High Lift Driver
Ansett Australia
Mascot, Australia
01.1993 - 01.1996
- Drive a six-tonne truck
- Monitor arrival and departure schedules to ensure efficient operation
- Responsible for loading truck with catering supplies for scheduled flights
- Supervise and provide for the delivery of supplies to scheduled flights
- Unload in-bound catering supplies and ensure correct disposal procedures are followed
Blackhoe Operator/Labourer
Ledoni Constructions
Various locations, Australia
01.1990 - 01.1993
- Load tipper trucks
- Drive a nine-tonne truck and operate excavators
- Clean all equipment after use; inspect equipment and maintain
- Use Blackhoe, water truck, twenty-tonne excavator and drive float
Education
Certificate - Offshore Maritime Training
AMSA
Brisbane, QLD03-2024
Certificate - First Aid
Australia Wide First Aid
Rockingham, WA01-2024
HR Licence - Licence
WA Government
Perth11-1993
Trade Certificate - Pastry Chef/Baker
East Sydney Technical College
01.1990
Skills
- Customer Service
- Communication Skills
- Interpersonal Skills
- Safe driving
- Leadership
- Problem-Solving
- Work Health and Safety
- Organisational Skills
- Detail-Oriented
- Time management
Timeline
Qualified Baker
Coles Supermarket
10.2022 - Current
Delivery Driver
GMK Logistics
02.2018 - 06.2022
Delivery Driver
Hazstore Propriety Ltd
02.2017 - 02.2018
Inventory Manager
Masters Home Improvement
01.2016 - 12.2016
Merchandise Manager
Masters Home Improvement
01.2015 - 01.2016
Freight-Flow Manager
Masters Home Improvement
01.2013 - 01.2015
Dry Goods Manager
Coles Supermarkets
01.2006 - 01.2013
Bakery Manager
Coles Supermarkets
01.1996 - 01.2006
Inflight services - High Lift Driver
Ansett Australia
01.1993 - 01.1996
Blackhoe Operator/Labourer
Ledoni Constructions
01.1990 - 01.1993
Trade Certificate - Pastry Chef/Baker
East Sydney Technical College
Certificate - Offshore Maritime Training
AMSA
Certificate - First Aid
Australia Wide First Aid
HR Licence - Licence
WA Government