Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlie Sgroi

Dawesville

Summary

Professional driver prepared to deliver high standards and results. Extensive experience in transporting goods safely and efficiently. Known for strong teamwork, adaptability, and focus on meeting delivery schedules. Skilled in vehicle maintenance and compliance with safety regulations.

Overview

35
35
years of professional experience

Work History

Delivery Driver

GMK Logistics
02.2018 - 06.2022
  • Delivering goods ensuring tight time management is maintained while also maintaining good health and safety policies
  • Loading and unloading of goods with Forklift ensuring safe loading procedures and quality care
  • Long distance driving of 12 Tonne vehicle's preforming multi drop's.

Delivery Driver

Hazstore Propriety Ltd
02.2017 - 02.2018
  • Multi-drop delivering of oil and industrial cleaning products to various locations in eight-tonne truck
  • Provide exceptional customer service
  • Loading and unloading with forklift
  • Required to pump engine oil into tanks in workshops and car dealerships

Qualified Baker

Coles Supermarket
10.2022 - Current
  • Follow and maintain bakery department's production schedule
  • Producing high quality baked goods and products, ensuring food safety policies and procedures followed
  • Train and supervise apprentice bakers
  • Clean and maintain bakery machinery and equipment

Inventory Manager

Masters Home Improvement
01.2016 - 12.2016
  • Manage store inventory of stock worth $6 - $7 million
  • Ensure optimal levels of stock for the whole store by monitoring and adjusting stock levels
  • Implement new strategy to reduce overstock and shrinkage and devise learning strategies to ensure staff are up to date with store policies and regulations
  • Oversee daily counting of inventory to ensure accuracy of the inventory and resolve discrepancies in a timely fashion
  • Ensure neat and organised stock room and shipping/receiving areas
  • Operate forklift and order picker forklift truck
  • Operate and train staff on the operation of walkie stacker forklift
  • Work closely with compliance manager to ensure that WHS policies and procedures and followed at all times

Merchandise Manager

Masters Home Improvement
01.2015 - 01.2016
  • Manage staff of 25 including three team leaders
  • Oversee merchandise department operations, prioritising and assigning tasks as necessary
  • Coach and counsel employees on performance issues in partnership with store manager
  • Work closely with compliance manager to ensure implementation of company policies and procedures
  • Resolve customer complaints and ensure customer satisfaction
  • Co-ordinate and lead promotional events

Freight-Flow Manager

Masters Home Improvement
01.2013 - 01.2015
  • Manage team of 10, assigning tasks and ensuring accountability
  • Strengthen team spirit and facilitate positive interactions
  • Assist management with the hiring of the freight department
  • Schedule regular equipment and vehicle inspection to maintain WHS requirements
  • Receive freight, making sure all direct to store and warehouse deliveries are correctly received
  • Review and follow-up receiving exception report
  • Manage online customer orders including 'click and collect' and home deliveries

Dry Goods Manager

Coles Supermarkets
01.2006 - 01.2013
  • Monitored product display, signage, promotions, and inventory while maintaining a quality store appearance
  • Supervised and performed shipping and receiving activities
  • Assisted the team in meeting sales, stock loss, labour objective and margin goals to increase profitability
  • Fostered teamwork and collaboration for department heads and fellow team members
  • Determined if inventory was sufficient for needs; ordered merchandise when necessary
  • Provide excellent customer service and train team in aggressive hospitality and suggestive selling techniques
  • Attend training programs and ensure WHS policies and regulations are complied with at all times

Bakery Manager

Coles Supermarkets
01.1996 - 01.2006
  • Responsible for department rosters
  • Responsible for store stock ordering and review and approve received deliveries
  • Quality assurance and provide excellent customer service
  • Ensure bakery department is well presented and comply with WHS policies and procedures
  • Proactively manage work schedules to meet production and customer service standards while balancing associate's personal needs
  • Supervise operation of bakery equipment; provide training to staff and schedule maintenance and sanitization of all equipment

Inflight services - High Lift Driver

Ansett Australia
01.1993 - 01.1996
  • Drive a six-tonne truck
  • Monitor arrival and departure schedules to ensure efficient operation
  • Responsible for loading truck with catering supplies for scheduled flights
  • Supervise and provide for the delivery of supplies to scheduled flights
  • Unload in-bound catering supplies and ensure correct disposal procedures are followed

Blackhoe Operator/Labourer

Ledoni Constructions
01.1990 - 01.1993
  • Load tipper trucks
  • Drive a nine-tonne truck and operate excavators
  • Clean all equipment after use; inspect equipment and maintain
  • Use Blackhoe, water truck, twenty-tonne excavator and drive float

Education

Certificate - Offshore Maritime Training

AMSA
Brisbane, QLD
03-2024

Certificate - First Aid

Australia Wide First Aid
Rockingham, WA
01-2024

HR Licence - Licence

WA Government
Perth
11-1993

Trade Certificate - Pastry Chef/Baker

East Sydney Technical College
01.1990

Skills

  • Customer Service
  • Communication Skills
  • Interpersonal Skills
  • Safe driving
  • Leadership
  • Problem-Solving
  • Work Health and Safety
  • Organisational Skills
  • Detail-Oriented
  • Time management

Timeline

Qualified Baker

Coles Supermarket
10.2022 - Current

Delivery Driver

GMK Logistics
02.2018 - 06.2022

Delivery Driver

Hazstore Propriety Ltd
02.2017 - 02.2018

Inventory Manager

Masters Home Improvement
01.2016 - 12.2016

Merchandise Manager

Masters Home Improvement
01.2015 - 01.2016

Freight-Flow Manager

Masters Home Improvement
01.2013 - 01.2015

Dry Goods Manager

Coles Supermarkets
01.2006 - 01.2013

Bakery Manager

Coles Supermarkets
01.1996 - 01.2006

Inflight services - High Lift Driver

Ansett Australia
01.1993 - 01.1996

Blackhoe Operator/Labourer

Ledoni Constructions
01.1990 - 01.1993

Trade Certificate - Pastry Chef/Baker

East Sydney Technical College

Certificate - Offshore Maritime Training

AMSA

Certificate - First Aid

Australia Wide First Aid

HR Licence - Licence

WA Government
Charlie Sgroi