Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Timeline
Generic
Charlie Smart

Charlie Smart

Melbourne

Summary

Experienced consultant professional with expertise in project delivery, digital transformation, and automation. Proven track record in leading large-scale projects across financial services, retail and technology clients. Strong international experience in project management office (PMO), business transformation, analysis and strategic leadership. Open to contract opportunities in Australia under visa subclass 417.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Consultant

BJSS/CGI
London
01.2022 - Current

City Manager

Today Agency
Edinburgh
09.2020 - 12.2021

Executive Assistant (Internship)

The Social Hub
Amsterdam
05.2019 - 09.2019

Education

MA - Management

University of St. Andrews
05.2020

Skills

  • Stakeholder Management
  • Process Improvement and Automation
  • Agile Project Management
  • Risk and Issue Management
  • Governance and Reporting
  • Digital Transformation
  • Client Relationship Management
  • Data Visualisation (PowerBI)

Certification

  • Enterprise Agile Methodology
  • Change Management Fundamentals
  • Power Apps Fundamentals

Accomplishments

  • Led the PMO for 16 projects with a £32.5m budget and 250+ resources, delivering technology solutions and software engineering to a major gaming organisation.
  • Managed a cross-functional team in the roll-out of a bug tracking tool for a software rollout in the US market, enhancing developer output by 20%.
  • Led business development initiatives in both AI and PMO, aiding executives in launching market-ready solutions to major clients in the retail and energy industries.
  • Created a company-wide Power BI dashboard for the internal c-suite, improving consultant onboarding efficiency and project matching.
  • Mentored 8 junior consultants, achieving 80% promotion rate, fostering career growth and coaching ability.
  • Increased client base by 40% through managing an end-to-end sales cycle and building strong customer relationships for a digital marketing start-up.
  • Managed a team of 6 marketers and 80+ freelancers, optimising workflows and client demand to meet all revenue and sales targets.
  • Led a high-impact digital campaign that doubled traffic for a food delivery startup, leveraging SEO, paid media, and conversion rate optimisation (CRO).
  • Drove the business expansion across 4 territories in the UK and Africa, successfully establishing operations and team onboarding in one month.
  • Provided executive-level support in preparing and submitting board reports and coordinating meetings.
  • Collaborated with the property development team on the successful concept launch of a co-living offering that was rolled out to 3 major European locations.
  • Dean's List 2018/19, 2019/20.
  • Sub Honors in Economics and Geography.
  • Represented young consultants at industry AGMs, influencing policy decisions and advocating for workplace improvements across the sector.
  • Led workshops and engaged with industry bodies to enhance professional development, improving the early-career experience for consultants.
  • Designed a fundraising model integrating finance and strategy, tailored for high-net-worth benefactors, strengthening donor engagement.
  • Worked alongside the founders to implement the model, leading to its successful rollout to key donors and long-term fundraising growth.

Personal Information

Title: Project Manager/Consultant

Timeline

Business Consultant

BJSS/CGI
01.2022 - Current

City Manager

Today Agency
09.2020 - 12.2021

Executive Assistant (Internship)

The Social Hub
05.2019 - 09.2019

MA - Management

University of St. Andrews

Similar Profiles

CREATE PROFILE
Charlie Smart