Summary
Overview
Work History
Education
Skills
Timeline
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Charli Dolling

Jamieson,Victoria

Summary

A well-rounded employee who is able to fulfil a variety of different jobs. Remains composed under pressure and can navigate difficult situations.

Overview

3
3
years of professional experience

Work History

Bartender and Waitress

The Fields
08.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Ski Hire

Discount Ski Hire
05.2023 - 09.2023
  • Frequently inspected production area to verify proper equipment operation.
  • Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Managed payments and billing for rental properties by paying bills for utilities and maintenance with rental income and issuing profits to owners.
  • Placed sales calls and handled sales for incoming customer calls.
  • Collected rent and security deposits to provide timely payments to property owners.
  • Worked in fitting boots and clothing to customers

Bartender/ Waitress

The Courthouse Hotel
09.2022 - 03.2023
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Completed requisitions to maintain required stock par levels.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Served high customer volumes during special events, nights, and weekends.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Cashier/Food Handler

Jamieson General Store
03.2021 - 03.2023


  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • worked through extremely busy periods with ease and was able to provide excelled service to customers even through stressful periods.

Book Seller

Ink Bookstore
08.2020 - 10.2022
  • Worked well in a team setting, providing support and guidance.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Learned and adapted quickly to new technology and software applications.
  • unpacked and processed orders into the store system
  • assited in helping customers find suitable books
  • Developed strong rapport with customers and created positive impression of business.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Assisted customers with locating books and other materials in store.

Education

High School Diploma -

The Scots School Albury
Albury, NSW
11.2022

Skills

  • Safe Serving Knowledge
  • Anticipating Guest Needs
  • Glassware Polishing
  • Working with POS
  • Guest Satisfaction
  • Error Identification
  • Responsible Alcohol Service
  • Health Code Compliance
  • Cash Register Operation
  • Maintaining a Clean Bar
  • Recipe and Menu Memorization
  • Complex Problem-Solving

Timeline

Bartender and Waitress

The Fields
08.2023 - Current

Ski Hire

Discount Ski Hire
05.2023 - 09.2023

Bartender/ Waitress

The Courthouse Hotel
09.2022 - 03.2023

Cashier/Food Handler

Jamieson General Store
03.2021 - 03.2023

Book Seller

Ink Bookstore
08.2020 - 10.2022

High School Diploma -

The Scots School Albury

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Charli Dolling