Charlisa Pele Tofilau
Sydney,NSW
Summary
My aim is to secure and maintain employment in any position or role . I am capable and have the will to develop myself in any new employment, using my skills, knowledge and experiences to serve not just the company but it’s customer as a whole and to gain more from it. I work well under pressure, committing myself to every task that I am or will be appointed to. I enjoy working in a team, sharing ideas and knowledge and inputs in any discussion to reach everyday goals. I am a self-motivated person with an initiative, and the will power to learn new skills and gain new knowledge.
I am professional, friendly, loyal, trustworthy and committed to any task with a mature personality. I enjoy singing and socializing with people from every background. I enjoy meeting and greeting people, advertising and preparing an event to reach every aim and be successful. I speak both Samoan and English fluently and communicate with people in a professional manner and am available to commence work as soon as possible.
Overview
6
6
years of professional experience
Work History
Dispatcher - Pick Packer
New Zealand Couriers
East Tamaki
04.2024 - 11.2024
- Reviewed incoming mail for proper date, postage and barcode scans.
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Maintained a clean and organized work environment for optimal sorting efficiency.
- Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Improved overall workplace safety through proper handling of hazardous materials and packages.
- Evaluated mail trays to determine proper placement.
- Reduced delivery errors by accurately categorizing and labeling outgoing mail.
- Enhanced mail sorting efficiency by implementing automated sorting systems.
- Streamlined mail distribution process by effectively utilizing barcode scanning technology.
- Proved successful working within tight deadlines and a fast-paced environment.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Maintained clean and organized mail room to promote safety and efficiency.
Picker Packer
YKY Chinese Shop
Salelologa Savaii
02.2020 - 11.2023
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Increased customer satisfaction by promptly addressing inquiries or concerns regarding orders or deliveries.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Took on extra hours and shifts during busy periods especially during holiday season.
- Picked and packed order items.
- Kept work areas neat, clean.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
- Stocked designated items on shelves
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Interacted with guests in friendly and knowledgeable way.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Safely and securely loaded items to customers cars to prevent damage during transport.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Worked with customers to pack items according to specific desires and requirements.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
Seafood Team Member
New Zealand Seafoods Marketing
New Lynn Auckland
03.2019 - 09.2019
- Maintained strict quality control standards for seafood products, ensuring freshness and safety for consumers.
- Reduced waste in the facility by implementing sustainable practices in handling and storage of seafood products.
- Enhanced production efficiency by streamlining seafood processing techniques and procedures.
- Cleaned, scraped, trimmed and filleted various seafood products.
- Opened and removed raw materials.
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Prepared various meats by cutting, trimming and packaging in preparation for display cases.
- Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.
- Maximized shelf life of processed seafood products through proper packaging techniques and timely order fulfillment processes.
- Segregated products according to color, size and grade.
Education
High School Graduate -
Papakura High School
Papakura Auckland11.2017
Skills
- Strong work ethic
- Flexibility
- Organizational skills
- Multitasking capabilities
- Can do attitude
- Customer Service Orientation
- Problem solving abilities
- Teamwork collaboration
- Adaptability
- Trustworthy to get any work done with minimal supervision
- Attention to detail
Timeline
Dispatcher - Pick Packer
New Zealand Couriers
04.2024 - 11.2024
Picker Packer
YKY Chinese Shop
02.2020 - 11.2023
Seafood Team Member
New Zealand Seafoods Marketing
03.2019 - 09.2019
High School Graduate -
Papakura High School