Charlise Cooley
Toowoomba,QLD
Summary
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in employee training and customer service. Proven ability to enhance team performance through effective communication and leadership. Skilled in food safety and kitchen operations, consistently ensuring high standards and operational efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
Wilsonton , QLD
03.2025 - Current
- Provided excellent customer service in fast-paced environment.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness of dining area and kitchen spaces.
- Trained new crew members on service protocols and food safety standards.
- Assisted with daily operations to ensure smooth workflow in fast-paced environment.
- Facilitated team meetings to promote effective communication among staff members.
- Delivered exceptional customer service while resolving guest inquiries and concerns.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
Crew Member
McDonald's
Harristown, QLD
08.2023 - 03.2024
- Provided excellent customer service in fast-paced environment.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness of dining area and kitchen spaces.
Crew Member
McDonald's
Goondiwindi , QLD
09.2022 - 07.2023
- Provided excellent customer service in fast-paced environment.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness of dining area and kitchen spaces.
- Assisted in restocking supplies to meet customer demand.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Harristown State High School
Harristown, QLDSkills
- Employee training
- Food safety
- Customer service
- Kitchen operations
- Time management
- Supply restocking
- Performance monitoring
- Effective communication
- Leadership skills
- Opening and closing processes
- Training assessment
- Sales expertise
- Employee motivation
- Multitasking and organization
- Task prioritization
- Cash handling
- Food preparation
- Decision-making
- Role modeling
- Performance evaluation
- Reliability and punctuality
Timeline
Crew Trainer
McDonald's
03.2025 - Current
Crew Member
McDonald's
08.2023 - 03.2024
Crew Member
McDonald's
09.2022 - 07.2023
Harristown State High School