Summary
Overview
Work History
Education
Skills
Certification
DOB
Timeline
Generic

Charlise Taylor

Coolangatta,New Zealand

Summary

Dynamic and adaptable professional with a proven track record in fast-paced hospitality environments. Excelled in customer service and multitasking, enhancing customer satisfaction and streamlining operations. Skilled in cash handling and staff training, demonstrating strong communication and an outgoing personality. Achieved significant improvements in service efficiency and customer experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

The Aztec
04.2024 - Current
  • Serve high customer volumes during special events, nights, and weekends.
  • Efficiently open and close the bar according to established procedures, ensuring preparedness for each shift.
  • Always keep bar presentable and well-stocked to meet customer needs.
  • Follow alcohol awareness procedures for preventing excessive guest intoxication.
  • Train new bartenders on drink preparation.
  • Handle cash and card transactions accurately.
  • Investigate and resolved customer inquiries and complaints quickly.
  • Also when the bar is quiet I run food and drinks and take table orders.


All Rounder/ Floor Manager

Pancake Diner
06.2021 - Current
  • Streamline daily operations for smooth service flow through effective staff scheduling, task delegation, and communication.
  • Train new staff in both kitchen and front of house.
  • Enhance customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
  • Work effectively in fast-paced environments.
  • Performed accurate cash handling procedures, balancing daily transactions at the end of each shift.
  • Ensure cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Follow proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Waitress/Cashier Specialist

Sylvias Cafe
09.2019 - 06.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

High School Certificate -

Tweed River High School
Tweed Heads, NSW
11-2022

NCEA Level 1&2 -

Tuakau College
New Zealand
05-2021

Skills

  • Strong multitasking
  • Fast Learner
  • Outgoing personality
  • Work well under pressure
  • Customer Service
  • Highly responsible and reliable
  • Clear and effective communication
  • Adaptabilty

Certification

  • RSA (Responsible Service of Alcohol)
  • Food Safety Certificate
  • Currently Studying Cert 3&4 In Fitness

DOB

18/11/2004

Timeline

Bartender

The Aztec
04.2024 - Current

All Rounder/ Floor Manager

Pancake Diner
06.2021 - Current

Waitress/Cashier Specialist

Sylvias Cafe
09.2019 - 06.2020

High School Certificate -

Tweed River High School

NCEA Level 1&2 -

Tuakau College

Similar Profiles

CREATE PROFILE
Charlise Taylor