Charlize Burrow
Burswood,WA
Summary
Proactive Housekeeping Supervisor, Kitchen Hand, and Farm Hand with experience in managing teams, conducting inspections, and ensuring compliance with regulations. Skilled in inventory management, task delegation, and training staff on safety protocols. Strong analytical and communication abilities, driving operational efficiency and addressing client needs. Demonstrated ability to effectively communicate and maintain high standards of performance and customer satisfaction. Known for a strong work ethic, and the ability to adapt to changing environments. Committed to fostering a positive work culture and achieving operational excellence
Overview
5
5
years of professional experience
1
1
Certification
Work History
Housekeeeping Supervisor
Sodexo
2023.03 - Current
- Conducted over 200 inspections and audits across the village per month to verify compliance with site and company regulations.
- Monitored inventory levels and ordered supplies to ensure uninterrupted service operations.
- Scheduled shifts of 12-16 workers weekly to optimize efficiency and assigned tasks to team members, ensuring workload distribution.
- Conducted performance evaluations and provided feedback to team members to improve performance and productivity.
- Conducted training sessions for new housekeeping staff on company policies, safety protocols and cleaning techniques.
- Liaised with site management and other departments to address client needs and resolve any housekeeping related issues promptly.
Kitchen Hand
Imperial Homestead
2022.01 - 2023.02
- Assisted chefs with food preparation, including chopping, slicing, and portioning ingredients according to recipes and orders.
- Assisted with inventory control, including receiving deliveries, checking product quality, and managing stock levels.
- Supported kitchen staff during peak hours, helping to streamline operations and reduce wait times.
- Communicated effectively with kitchen and front-of-house staff to ensure timely service and address any issues.
- Supervise a team of 3 kitchen staff, delegating tasks and ensuring efficient kitchen operations during busy shifts.
- Train new kitchen hands on food safety protocols, equipment use, and kitchen procedures, improving overall team competency.
Farm Hand
Mulinolin Farms
2020.02 - 2021.12
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
- Maintained farm machinery to ensure operational efficiency, preventing downtime during critical planting and harvesting periods.
- Monitored weather forecasts to plan work schedules, minimizing disruption from adverse weather conditions.
Education
No Degree -
Northam Senior High School
Northam, WA10.2020
Skills
- Staff Scheduling: Competence in assigning tasks and responsibilities appropriately to team members based on their skills and strengths.
- Mentoring and Coaching: Providing guidance, feedback, and support to help employees develop their skills and advance their careers.
- Software Proficiency: Familiarity with relevant software tools and systems (e.g., Microsoft Office)
- Process Improvement: Identifying areas for improvement in workflows and processes to enhance efficiency and productivity.
- Analytical Thinking: Ability to analyze situations, identify problems, and develop effective solutions.
- Time Management: Efficiently managing time and prioritizing tasks to ensure deadlines are met and operations run smoothly.
- Effective Communication: Clear and concise verbal and written communication to ensure understanding and alignment among team members.
Certification
- High Risk Work License
- Forklift License
- RSA (SITHFAB021)
Timeline
Housekeeeping Supervisor
Sodexo
2023.03 - Current
Kitchen Hand
Imperial Homestead
2022.01 - 2023.02
Farm Hand
Mulinolin Farms
2020.02 - 2021.12
No Degree -
Northam Senior High School
- High Risk Work License
- Forklift License
- RSA (SITHFAB021)
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