Charlize Carew

Throughout my time at The Care Collective I have been able to:

• Improve organisational and time management skills to ensure each child is cared for
• Maintained a clean and organised environment to ensure the well-being of children under care.
• Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
• Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
• Communicated with parents regarding children's progress and development, raising any issues.
• Offered emotional support by actively listening to children's concerns and responding empathetically while fostering their problem-solving abilities.

Throughout my time at Woolworths Banyo, I was able to:

• Effectively manage my time to handle high customer volume in peak hours
• Maintain extensive knowledge on current promotions and policies to further a customer’s experience in store.
• Maintain high level of customer service.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.